LensCrafters

4.9
512 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
210 Indianapolis Blvd, Schererville, IN
46375, United States

Hours

Reviews

4.9
512 reviews
5 stars
488
4 stars
8
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Jeanine and Marilyn for their exceptional service.

Efficiency

Customers frequently mention quick service, with many reporting minimal wait times for appointments and fast processing for glasses adjustments and orders.

Cleanliness

The facility is noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Selection

The variety and affordability of glasses are appreciated, with many customers expressing satisfaction with the selection available.

Mixed Experiences

While most feedback is positive, there are a few reports of poor service experiences, indicating inconsistency in customer care.
  • SW
    Sir George Washington
    Nov 10, 2025
    5.0
    Jeanine was great and went out her way to help me repair my glasses. She also went above and beyond to make sure u was satisfied. I’ve been to this location many times and always a great experience. Thanks again.
  • RZ
    Rosa Z
    Oct 25, 2025
    5.0
    Dr. Debby is the "bestest". Very personal and professional!
  • MO
    Melissa Oakes
    Oct 23, 2025
    5.0
    Got an appointment same day! Staff were super sweet and explained things well. I had zero wait time and the doctor was in to see me almost immediately upon entering the exam room. Great experience, highly recommend!
  • VU
    Valarie Umar
    Sep 27, 2025
    5.0
    Friendly customer service. I always enjoy seeing Dr Debby Rodriguez. Choice of glasses are great and affordable. Highly recommended lens crafters.
  • AS
    armando soto
    Sep 19, 2025
    5.0
    Jeanine was awesome she helped switched lenses from my glasses that I didn’t even buy at store I recommend to come here

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.