Planet Fitness

Reviews

• MP

  Mark Pantak

  Oct 18, 2025
  1.0
  Be sure to READ All of the Negative Reviews before you waste your money here! I had to leave & see if I could find another location to accommodate me? No staff, not able to get chair massage. No wifi. I am a black card member & PF is going downhill, I am looking at other clubs as an alternative. The owners & managers are making their money & don’t care.
• JF

  Jeremy F

  Oct 16, 2025
  4.0
  The Plainfield Planet Fitness is a great option for access to exercise equipment on a budget. Good mix of cardio, resistance machines, and free weights. It is often a little busy, but usually at the expected evening timeframes. I have visited some of the other PF clubs in the area, and this one is probably the best option. Bright, clean, and the air is never stale(unlike many gyms). Not the best option if you are seriously into weight lifting, but serviceable for general use
• RS

  Rebecca Sabalones

  Oct 13, 2025
  1.0
  I feel so uncomfortable coming back here. I have NEVER felt so unwelcome and policed in any facility before. Been a customer for 2 years, travel a lot and have used many different PF locations across the country. I had even come to this location before and had no issues, but earlier today I had come in, scanned my code and was asked to take a photo. I declined and was told it was policy—something felt fishy, I’ve NEVER had to do that before (I’d been there earlier that day too, and not even TSA has that policy) and said so. He said he is the regional manager and they can’t let just anyone in the facility and he had to see ID. (Again, I had opened the app on my personal phone and scanned the code just like I and everyone else had done) I had to go out to my car, get my ID, show it to him and took down my mask (I always, always wear a mask). I asked ok? He nodded and I started walking away and he said, oh wait I’m not done with you yet, I need to know your birthday, I told him it’s on my ID. And he looked finally let me go inside. If I hadn’t been a customer for so long and had so many other experiences, I would take my business elsewhere. If it ever happens again, I will absolutely consider ending my membership. In addition, I have never left a review for PF before even when they’ve been unclean or no one at the desk, but this just really left a bad taste in my mouth. Can’t remember the name of the guy, but he was working at 11a-12pm EST on 10/13 and has blondish hair blue eyes and a fake tan, said he was a regional manager. Very snarky, on some kind of authority trip and unapologetic, if that helps identify him.
• RB

  Roxanne Bussell

  Sep 18, 2025
  1.0
  The morning staff really needs to learn how to multitask. You should be able to talk on the phone and check someone in at the same time with a without having the customer wait early in the morning people have places to go. They’re trying to get to work and this person had no concept of anyone else’s time other than her own. I will never go back in the morning. Hopefully they get this straightened out. October 28th. It would be helpful if they enforced any dress code. Your Victoria secret bra is not appropriate workout attire!! I’m uncomfortable and I am sure others are too.
• MB

  Michael Bane

  Sep 1, 2025
  4.0
  It's a pretty good Planet Fitness location. More than than enough cardio machines are always available, but would be benefit from the addition of more of the newer generation of weight machines that I've used in other Planet Fitness locations. Overall, it's a clean, friendly, and hassle-free location; and it's large enough that it's never felt crowded.

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