Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
230 reviews
5 stars
212
4 stars
4
3 stars
4
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Deric, received high praise for being friendly, helpful, and knowledgeable, creating a welcoming environment for customers.
Efficiency
Customers appreciated the quick service and efficiency in handling appointments and eyewear needs, often mentioning minimal wait times.
Professionalism
The team demonstrated professionalism during eye exams and consultations, with many customers noting thorough explanations and care.
Product Quality
While many customers were satisfied with their eyewear, there were some concerns regarding prescription accuracy and fitting issues.
Overall Experience
The majority of reviews reflect a positive overall experience, with many customers expressing loyalty and a willingness to return.
- MJMartha JohnsonNov 14, 20255.0Everyone was so friendly and the appointments were done fairly quickly.
- DCDawn CreechNov 8, 20255.0Quick, but thorough. Deric was very helpful and friendly.
- MRMike RichardsOct 27, 20255.0Deric was outstanding, friendly, and very helpful on both visits to LensCrafters in Plainfield, IN. Will definitely be back!
- JJJacqui JonesOct 24, 20255.010/10 definitely recommend!! Amazing customer service and great environment when you step into the store!! Love coming in and being greeted with the best service from Deric, Sydney, Ari.
- LSLucy SotoOct 22, 20255.0Have been to lots of Lenscrafters but the branch in Plainfield has been by far my best experience. Angela and the rest of the team provided outstanding customer service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tory Burch, Dolce & Gabbana, and Tiffany & Co.
What are the store hours for LensCrafters in Plainfield, IN?
LensCrafters is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an appointment online via LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5210&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa payment methods.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for customers.
Are there any nearby places where I can shop for shoes or clothing near LensCrafters?
Yes, nearby you can visit stores like DSW Designer Shoe Warehouse for shoes and fashion accessories, Old Navy for clothing, and Chico’s and Lane Bryant for women's clothing.
What other health and beauty services are available near LensCrafters?
Nearby health and beauty services include Glace Nails nail salon, Benefit Cosmetics BrowBar, and Ulta Beauty for cosmetics and hair supplies.
What attractions or entertainment can I find close to LensCrafters?
Close to LensCrafters, you can enjoy X-Golf Plainfield, a golf course and bar for active fun, and also explore D's Vintage Toys and Collectibles for hobby shopping.