Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
239 reviews
5 stars
219
4 stars
4
3 stars
4
2 stars
5
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of Deric and Angela for their outstanding service.
Efficiency
Many reviews highlighted the quick and efficient service, with minimal wait times and smooth check-out processes.
Professionalism
The staff, including optometrists, were noted for their professionalism and thoroughness during eye exams and consultations.
Communication
Some feedback indicated a need for clearer communication regarding optional services and pricing, particularly concerning additional charges for eye exam features.
Overall Experience
The majority of customers reported positive experiences, expressing satisfaction with the service and a willingness to return.
- MWMalissa Williams3 days ago5.0Absolutely amazing customer service, friendly staff. They were very helpful and thorough with explaining everything! #Ms.wrapitup
- GGGloriaJan 2, 20265.0Dr well informed pleasant mannered easy to talk too
- LMLinwood MielkeJan 1, 20265.0Deric was a hero during my family’s holiday trip. I accidentally left my glasses and contacts at home in another state, with only the daily contacts I was wearing to get me through the trip. He took the time to walk through both glasses and contact lens options and ultimately provided trial contacts to last for the remainder of our trip and the long drive home. It was an incredibly generous and thoughtful level of service. Experiences like this are a reminder that there really are great people looking out for others — and it’s earned LensCrafters a customer for the future.
- AWAlexis WhiteDec 22, 20255.0Deric was so great to work with! He had a great attitude and was helpful with purchasing my glasses. Everyone was super friendly and pleasant.
- JHJack HDec 5, 20252.0It was not clearly communicated to me that the retinal photography was an optional, additional service for an eye exam. Encouraging extra procedures primarily to increase charges—without ensuring patients fully understand their choices—is not aligned with patient-centered care. I’d suggest revising that opening pitch— highlight what value that $30 extra service offers if you’d really like, but make it clear it is an add-on.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tory Burch, Dolce & Gabbana, and Tiffany & Co.
What are the store hours for LensCrafters in Plainfield, IN?
LensCrafters is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an appointment online via LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5210&storeId=10851.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa payment methods.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for customers.
Are there any nearby places where I can shop for shoes or clothing near LensCrafters?
Yes, nearby you can visit stores like DSW Designer Shoe Warehouse for shoes and fashion accessories, Old Navy for clothing, and Chico’s and Lane Bryant for women's clothing.
What other health and beauty services are available near LensCrafters?
Nearby health and beauty services include Glace Nails nail salon, Benefit Cosmetics BrowBar, and Ulta Beauty for cosmetics and hair supplies.
What attractions or entertainment can I find close to LensCrafters?
Close to LensCrafters, you can enjoy X-Golf Plainfield, a golf course and bar for active fun, and also explore D's Vintage Toys and Collectibles for hobby shopping.