LensCrafters

4.5
366 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
13230 Harrell Pkwy, Noblesville, IN
46060-3319, United States

Hours

Reviews

4.5
366 reviews
5 stars
303
4 stars
10
3 stars
8
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Jaylynne and Dr. Walden for their exceptional service.

Product Quality

Customers appreciate the quality of glasses and lenses, although there are some complaints about issues with orders and adjustments.

Experience Consistency

While many reviews reflect positive experiences, there are notable instances of poor service and miscommunication, indicating inconsistency in customer experiences.

Staff Competence

Most reviews praise the staff's competence and ability to assist with eye care needs, although some customers reported negative interactions with specific employees.
  • MW
    Mary Ann Waterman
    Dec 21, 2025
    5.0
    Dr. Walden was wonderful as always. Tee, the store manager was fantastic! They both deserve well more than 5 stars!
  • JC
    John Chege
    Dec 8, 2025
    5.0
    Great store and really thoughtful customer care!!
  • JC
    Jordan Callaway
    Dec 4, 2025
    5.0
    Extremely friendly and fast service! They go above and beyond for their customers!! Highly recommend getting glasses from here.
  • RW
    Roger Wyman
    Dec 1, 2025
    5.0
    The Lens Crafters location at Hamilton Town Center has a friendly and helpful staff. their Dr's are also top notch! They have always provided me with a pleasant eye care experience.
  • AM
    Abby Mortier
    Nov 19, 2025
    5.0
    Everyone was so friendly at this location! Very positive experience. Eye exam as expected. Glasses buying experience easy. Glasses high quality. Pleased all around.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.