Kroger Pharmacy

Reviews

• JP

  Juan Pina-Camacho

  Jan 16, 2026
  5.0
  Great service
• LT

  Lora Thompson

  Dec 11, 2025
  3.0
  This place gets a bad rap what with wait times and difficulty getting ahold of them, but the technicians are always very kind and consistent and they admittedly go through a lot with understaffing and picking up patients from now-closed pharmacies like Westmoreland. I’ve had my moments of acute frustration with them, but as someone with a storied history of my own in customer service/retail, I know how hard they work and the challenge they face. With that knowledge, I had to really commend some of them for having the patience of Buddha and the stamina of Forrest Gump running across America. That being said, I’ve been meaning to shout out Ethan for a while now. He’s fairly new but has made it clear that he’s an awesome addition to the team! So, so personable, *thorough* and really does his due diligence. He once caught a potential drug interaction in my prescriptions seemingly on his own and not alerted by the system, but even if he was alerted by the system of that risk, he still communicated it between me and the pharmacist perfectly, with care and detail, checking that I understood. I’ve also noticed a decrease in wait times — my prescriptions have been getting filled mostly on time and I haven’t been having to wait in egregiously long lines at every hour of the day. Hopefully you pharmacy employees see this and know that, despite the reviews here, some of us notice your hard work, and so I want to say thank you and wish you good luck during this holiday season. And give Ethan a raise!
• AA

  Amber

  Aug 16, 2024
  1.0
  I am definitely debating switching because the service is lacking and it's not the employees fault, it's the company who thinks being under staff is useful. No one to answer phones, called for 15 minutes today, came in and waiting 30min in the drive through line. Not ok
• RC

  Ronald Connon

  May 2, 2023
  5.0
  Complete turnaround in service since December 2022. No more long waits in store or drive up window. Phone calls are answered promptly. All employees are smiling, helpful and friendly. What a refreshing change. Glad I stuck with this pharmacy thru the hard times.

Frequently Asked Questions About Kroger Pharmacy