Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
687 reviews
5 stars
460
4 stars
131
3 stars
42
2 stars
16
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The facility is frequently noted as clean and well-maintained, with many customers appreciating the cleanliness of the gym and locker rooms.
Staff Attitude
While some reviews highlight friendly and helpful staff, there are significant concerns regarding unprofessional behavior and poor management, particularly from a specific manager.
Equipment Availability
Customers generally find the equipment sufficient for their needs, although some express disappointment over the removal of certain machines.
Customer Service Issues
Several reviews mention difficulties with membership cancellations and billing practices, indicating a lack of transparency and customer support.
Atmosphere
The gym is described as having a welcoming and non-judgmental atmosphere, although some customers report feeling uncomfortable due to staff behavior.
- TSThe SullivanOct 29, 20255.0It's clean, the staff are wonderful, and I absolutely love going!!!!
- TVTyler VanceOct 21, 20251.0One of employees there made the tanning session full time instead of half time like I requested. Now burnt on both side. Not happy at all. Something needs done with this.
- JJJaime JensenOct 17, 20255.0Very clean. Equipment is well-maintained. Great atmosphere for beginners and advanced gym folks alike. Staff is helpful and easy to work with.
- JNJonathan NeeldOct 1, 20255.0Everything you need for a great workout and very clean!! Staff very friendly.
- MSMs. Carly Jean SmithSep 21, 20255.0Always a great time
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in New Albany, IN?
Planet Fitness in New Albany, IN is open 24 hours a day, 7 days a week.
Where is Planet Fitness located in New Albany, IN?
Planet Fitness is located at 3527 Grant Line Rd, New Albany, IN 47150, USA.
What kind of gym environment does Planet Fitness promote?
Planet Fitness promotes a welcoming and supportive environment known as the 'Judgement Free Zone®' where everyone can build strength at their own pace.
What services does Planet Fitness offer?
Planet Fitness offers Classic Access, a mobile app, free in-club fitness training, WiFi, massage chairs, tanning, total body enhancement, and various member perks.
How can I learn more about gym memberships or pricing at Planet Fitness?
You can view membership options and pricing on their website or download the Planet Fitness app from the Apple App Store or Google Play Store.
What nearby medical facilities are close to Planet Fitness in New Albany?
Nearby medical facilities include Kidney Specialists of KYANA, Williams Bros. Health Care (a pharmacy and hospital), and pulmonologists like Draw Azmi MD and Lung and Sleep Specialist.
Are there dining options near Planet Fitness in New Albany where I can eat after a workout?
Yes, nearby dining options include Burger King, Which Wich sandwich shop, Skyline Chili diner, and Parlor Doughnuts for a treat.
What other fitness or sports establishments are near Planet Fitness in New Albany?
All Starz Gymnastics and Cheerleading is a nearby sports and recreation venue if you're interested in gymnastics and cheerleading.
How can I contact Planet Fitness in New Albany for more information?
You can call Planet Fitness at +1 812-542-6492 or visit their Facebook page at https://www.facebook.com/1067531960007103.
Since when has Planet Fitness been serving members in New Albany, IN?
Planet Fitness in New Albany has been established since 2013.