Kroger Pharmacy in New Albany, IN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Literally some of the most rudest people I’ve ever encountered! And it’s not just one of them it’s almost all of them. Just called to check on my father’s medication and not only was this lady snappy but I went to ask another question and before I could finish my sentence she says “ok thank u” and hangs up! I get they are short staffed but my goodness
Also it takes them days to weeks to fill anything so if it’s anything important such as heart meds u need to try to call them in as early as u can. Smh.
BM
Bobbie Montgomery
Oct 25, 2025
1.0
Do not use this pharmacy! Unbelievably slow service. Problems getting your medication. Unknowledgeable employees. I actually am sitting in the Drive-Thru right now and I've been here for over 30 minutes ridiculous, run as fast as you can to a different pharmacy
KW
Kathy Weber
Oct 10, 2025
2.0
Requested meds refills are put off to a later time even when I call and request them earlier. That means two trips to Kroger pharmacy or another trip the next day. They sometimes fill meds that I am no longer taking. I've had to tell more than one person before the discontinued med is taken off. Most inconvenient pharmacy but Kroger pharmacy is the preferred pharmacy of my insurance, so my meds are higher at other pharmacies.
BH
Brittany Hammock
Sep 9, 2025
1.0
“Greeted” by a tech with really bad RBF who was not welcoming or helpful in the slightest. She couldn’t even bother with a “Hello, how can I help you?” She just stared at me…. Also, this pharmacy takes 3-7 business days to fill any prescription. They are unhelpful and non-communicative about delays in prescription filling. All I want are the prescription medications that help me breath better, and the delay in medication prolongs my recovery time and worsens my condition.
FS
Faith Siebert
Aug 27, 2025
1.0
Extremely slow, 3 days for a basic medication. If I hadn’t continuously checked on the status who knows when I would have got it.
What are the regular operating hours of Kroger Pharmacy in New Albany, IN?
Kroger Pharmacy is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 3:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
Does Kroger Pharmacy offer COVID-19 vaccinations and which vaccines are available?
Yes, Kroger Pharmacy offers COVID-19 vaccinations including Pfizer, Moderna, and Johnson & Johnson vaccines. An appointment is required.
Can I get a flu shot or other vaccinations at Kroger Pharmacy?
Yes, the pharmacy administers a variety of vaccinations including flu shots, Tdap, HPV, shingles, and more.
Does Kroger Pharmacy have drive-thru services and what are its hours?
Yes, Kroger Pharmacy offers drive-thru pharmacy services with hours Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 3:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
What payment methods are accepted at Kroger Pharmacy?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I refill my prescriptions at Kroger Pharmacy?
You can refill your prescriptions quickly and conveniently using Kroger's online tools or visit the pharmacy in person.
Is Kroger Pharmacy accessible for customers with disabilities?
Yes, the pharmacy features wheelchair accessible parking, seating, restrooms, and offers curbside pickup and drive-thru services.
Are there any nearby gyms where I can work out before or after visiting Kroger Pharmacy?
Anytime Fitness is a nearby gym where you can exercise before or after your visit to Kroger Pharmacy.
What food and drink options are available near Kroger Pharmacy?
Nearby you will find Starbucks for coffee, A&W Restaurant, KFC, Penn Station East Coast Subs, Papa Murphy's Take 'N' Bake Pizza, and Hong Kong Chinese restaurants for dining options.
Where can I get fuel or handle banking needs close to Kroger Pharmacy?
Kroger Fuel Center is nearby for gas, and Centra Credit Union is available for financial services and loans.