Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
131 reviews
5 stars
113
4 stars
4
3 stars0
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Jodi and Marilyn for their exceptional service.
Product Quality
There were mixed reviews regarding the quality of glasses, with some customers experiencing issues with lenses and warranty coverage, leading to dissatisfaction.
Appointment Experience
Several customers reported long wait times for appointments, with some expressing frustration over being forgotten or having their appointments mishandled.
Pricing
Customers noted that while the selection of frames was good, the prices were often higher compared to other stores, leading some to seek alternatives.
- PRPatrick RyanDec 3, 20251.0I purchased a fairly expensive pair of glasses 2 years ago and about 7 months later one of the lenses was clouding around the edges, like the anti glare part was separating or something. They replaced that lens. Then about 13 months out, the other lens did the same thing and the manager would not cover it under warranty (which was one year). They tried to blame me for the issue for how I cleaned the glasses. The manager told me that "they wouldn't stay in business if they replaced lenses that were out of warranty." Considering that one lens already failed prior to the warranty ending, it was rather obvious that the lenses were defective. Now I need to go shop for new glasses again and it won't be at Lenscrafters.
- LVLisandro VelazquezNov 4, 20255.0I had a very good experience and customer service. The customer representative was very helpful in selecting the right eyewear. She was great!!
- CKChristine KosmosAug 31, 20255.0Staff was friendly, helpful and knowledgeable.
- CTCindy TijerinaAug 31, 20255.0Customer care and attention was courteous. They were very helpful with figuring out what glasses would work. My second trip to purchase safety glasses for work.
- ADAnna DuronAug 17, 20255.0LensCrafters has excellent service! The staff was very helpful in finding the right pair of prescription glasses for my son, and the process was quick and easy. I really appreciate their professionalism and friendly attitude!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Mishawaka offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology like Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at University Park Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters accept vision insurance and which plans are accepted?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters in Mishawaka?
You can schedule an eye exam appointment online through LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0846&storeId=10851.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your convenience.
What types of eyewear brands are available at LensCrafters in Mishawaka?
LensCrafters offers designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tiffany & Co., Ralph Lauren and more.
Is LensCrafters accessible for individuals with wheelchairs?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
Are there any nearby stores that customers can visit along with LensCrafters?
Yes, customers can visit nearby stores such as Motherhood Maternity, Blondie's Cookies bakery, and Athens Jewelers, all located in University Park Mall, providing options for shopping and treats before or after an eye care visit.
Can I find sporting goods and apparel stores near LensCrafters?
Yes, nearby you can find Champs Sports, Zumiez, Foot Locker, and Tradehome Shoes, offering sportswear, shoes, and accessories for customers visiting LensCrafters.
Are there any food and beverage options close to LensCrafters at University Park Mall?
Yes, customers can enjoy treats at Blondie's Cookies or dine at Granite City Food & Brewery, both conveniently located near LensCrafters in the mall area.