Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
283 reviews
5 stars
256
4 stars
7
3 stars
5
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers appreciated the quick and efficient service, often noting that their visits were completed in a timely manner, including eye exams and frame selection.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection available.
Communication Issues
Some customers reported issues with communication regarding their orders, specifically regarding notifications about glasses being ready.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing their intent to return and recommend the store to others.
- FMFrancisca MendozaNov 6, 20255.0Aaliyah did an amazing job assisting us with our glasses. She even took the time out to make suggestions so that we get the best look. Aaliyah was very personable and that show because you can tell she truly loves her job. We were out of network, but continued to purchase because she gave us such good customer service. Keep up the great work, Aaliyah.
- KKKyleNov 2, 20251.0Either my astigmatism randomly healed, or this is the first place that didn't see it during my eye exam the last 2 years. They also overcharge for contacts. I paid $145 out of pocket with the same insurance last year and only paid $70 out of pocket this year with 1-800-contacts
- AAAsiaNov 1, 20255.0Wonderful service, wonderful pricing, wonderful experience! It’s why I come back every year
- KNKristin NielsonOct 31, 20255.0The staff was very helpful and so nice! Love my glasses!
- SCShawna ChismOct 17, 20255.0This is my sixth pair of glasses from LensCrafters. I love how I can go in there and sign in and then look for glasses while I wait for the doctor. By the time the doctor is ready I already have a pair picked out. Then I have my eye exam then I go to the desk and they measure and I pay and I'm done! Love it there.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Southlake Mall?
LensCrafters is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters at Merrillville offer in-store pickup?
Yes, LensCrafters at Southlake Mall offers in-store pickup services.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is LensCrafters located?
LensCrafters is located at 2212 Southlake Mall, Merrillville, IN 46410, inside Southlake Mall.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Oakley, Ray-Ban, and more.
Are there any nearby places where I can grab a snack before or after visiting LensCrafters?
Yes, Wetzel's Pretzels is nearby in Southlake Mall where you can enjoy a quick snack before or after your visit to LensCrafters.
What other stores can I visit nearby if I want to shop for shoes or fashion accessories?
Nearby stores include Aldo and Kids Foot Locker for shoes, and Pandora and Rainbow Shops for fashion accessories and clothing, all located within Southlake Mall.
Is there a gym close to LensCrafters at Southlake Mall for a workout before or after your appointment?
Vitamin T Fitness, a gym and sports venue, is located near LensCrafters for convenient workouts before or after your eyecare visit.