NeoVision Optical, P.C.

Reviews

• CK

  catswell kitten

  Apr 2, 2026
  1.0
  My bf has been going to neovision, for 19 years, a recent appointment, the "medical professional" told us the a medically unneeded procedure, (that isn't covered by insurance) and refused to accept that, he Did Not consent to the procedure. Say it will affect our insurance, in which it will not. Don't know if they're under new management or what, but they are now money grabbing pigs here. Find a know eye doctor. Trust me.
• SB

  Steve Brown

  Mar 27, 2026
  1.0
  I have never been to Neo Vision before and will never return! I was issued a voucher from my work to cover prescription safety glasses. I picked the safety glasses out and was fitted by technician. I had my prescription with me already so the technician made copies. I paid a $13 difference from what my voucher covered and was told they would be ready in about 2 weeks. 3 days later NeoVision called me up saying they lost everything on file. No eye prescription, no voucher no nothing! Absolutely ridiculous! Now I gotta try and get another voucher from work to cover my prescription safety glasses for work. The owner needs to reprimand some employees! Pathetic!
• BB

  Brittnie Bryan

  Mar 11, 2026
  2.0
  I came here last week with my kids and the male provider that saw them was great but the receptionist scheduled us too early and they didnt check until after my kids picked glasses to find out insurance wouldn't pay for them because it hasn't been a year so I got to deal with my kids throwing a fit. Now I'm here today and they just told me they are running 40 minutes behind. That's ridiculous and they got rid of their coffee and snack bar so I can't even have that while I wait.
• JN

  joel neal

  Feb 27, 2026
  1.0
  Associates at reception desk are rude. The act like the customer is bothering them even thought they are just on Facebook. I was told Glasses would be at store in 10 business days, it has been 23 business days. Receptionist told me they had no may to check status of glasses. I believe they can call company who makes the glasses instead of being on Facebook. I called yesterday, received cold Response, was on hold over 15 minutes and Was told they can not check of status of order. I am done at that store. A Over
• BL

  Brandon Lancaster

  Feb 4, 2026
  2.0
  Haven’t had a good experience there since the new owners took over. Extremely over priced and slow. It definitely is not the same Neo Vision as it used to be. They are just worried about getting your money and the office manager tried over charging me.