NeoVision Optical, P.C.
4.5240 reviews
Certified by NeoVision Optical, P.C. • Feb 15, 2026
Business Details
2200 Elmwood Ave, Lafayette, IN
47904, United States
Certified by NeoVision Optical, P.C. • Feb 15, 2026
(765) 446-2814
Certified by NeoVision Optical, P.C. • Feb 15, 2026
https://www.neovisionlafayette.com
Certified by NeoVision Optical, P.C. • Feb 15, 2026
About
Certified by NeoVision Optical, P.C. • Feb 15, 2026
OptometryEye Care CenterEyeglass RepairContact Lenses SupplierOpticianProtective EyewearSunglasses Store
NeoVision Optical is a full service eye care center serving Greater Lafayette, Indiana. We are pleased to provide exceptional personal eye care and designer eyewear. We offer over 2,000 eyeglass frames & over 2,500 contact lenses, largest in Indiana.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Certified by NeoVision Optical, P.C. • Feb 15, 2026
Hours
Certified by NeoVision Optical, P.C. • Feb 15, 2026
Reviews
4.5
240 reviews
5 stars
204
4 stars3
3 stars
4
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported a decline in customer service quality, citing rude and unprofessional behavior from staff, particularly at the front desk.
Pricing Issues
Numerous reviews highlighted concerns about increased prices and unexpected charges, with customers feeling misled about costs associated with exams and eyewear.
Staff Competence
While some reviews praised individual staff members and doctors for their professionalism and care, there were significant complaints about the overall staff's efficiency and communication.
Long Wait Times
Several customers expressed frustration with long wait times for appointments and glasses, indicating a decline in operational efficiency since the ownership change.
Loss of Trust
Long-time patients expressed disappointment and a sense of betrayal regarding the changes in service and care since the new ownership took over.
- BLBrandon LancasterFeb 4, 20262.0Haven’t had a good experience there since the new owners took over. Extremely over priced and slow. It definitely is not the same Neo Vision as it used to be. They are just worried about getting your money and the office manager tried over charging me.
- CPCory PenixFeb 3, 20265.0Love
- IOIzzy OliverasDec 24, 20251.025 days still don't have my glasses asking for a refund tomorrow.
- CBChris BurdinDec 8, 20251.0I scheduled an eye exam a little over a month ago. I informed them I had new insurance and asked them to verify they accepted said insurance. They informed they did accept it. Fast forward to the appointment. I get there and they inform they don’t accept it. I have been going to Neovision for years. Here‘s to a month of waiting for nothing! i Will not return.
- CSCharlie SNov 27, 20251.0This is not same place it used to be. Optometrist are pushing to go buy frames which are obviously extremely overpriced. The new optomap screening for extra $39 is pretty much a requirement. Mind you it’s obviously not covered by the insurance. So instead of dilating your eyes and spending time with no extra money, they would rather scan using Optomap and charge you extra. I suspect great providers like Dr. Lowe chose to retire rather than be part of this new ownership, which is nothing but a scam. I hope Purdue university stop promoting them as preferred vision partners. Stay Away!!
Brand Certified Facts from NeoVision Optical, P.C.
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Certified February 15, 2026Yext Knowledge Graph
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