NeoVision Optical, P.C.

4.5
240 reviews
string

Business Details

2200 Elmwood Ave, Lafayette, IN
47904, United States
(765) 446-2814
https://www.neovisionlafayette.com

About

OptometryEye Care CenterEyeglass RepairContact Lenses SupplierOpticianProtective EyewearSunglasses Store
NeoVision Optical is a full service eye care center serving Greater Lafayette, Indiana. We are pleased to provide exceptional personal eye care and designer eyewear. We offer over 2,000 eyeglass frames & over 2,500 contact lenses, largest in Indiana.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

NeoVision Optical, P.C.
2200 Elmwood Ave, Lafayette, IN
47904, United States

Hours

Reviews

4.5
240 reviews
5 stars
204
4 stars
3
3 stars
4
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported a decline in customer service quality, citing rude and unprofessional behavior from staff, particularly at the front desk.

Pricing Issues

Numerous reviews highlighted concerns about increased prices and unexpected charges, with customers feeling misled about costs associated with exams and eyewear.

Staff Competence

While some reviews praised individual staff members and doctors for their professionalism and care, there were significant complaints about the overall staff's efficiency and communication.

Long Wait Times

Several customers expressed frustration with long wait times for appointments and glasses, indicating a decline in operational efficiency since the ownership change.

Loss of Trust

Long-time patients expressed disappointment and a sense of betrayal regarding the changes in service and care since the new ownership took over.
  • BL
    Brandon Lancaster
    Feb 4, 2026
    2.0
    Haven’t had a good experience there since the new owners took over. Extremely over priced and slow. It definitely is not the same Neo Vision as it used to be. They are just worried about getting your money and the office manager tried over charging me.
  • CP
    Cory Penix
    Feb 3, 2026
    5.0
    Love
  • IO
    Izzy Oliveras
    Dec 24, 2025
    1.0
    25 days still don't have my glasses asking for a refund tomorrow.
  • CB
    Chris Burdin
    Dec 8, 2025
    1.0
    I scheduled an eye exam a little over a month ago. I informed them I had new insurance and asked them to verify they accepted said insurance. They informed they did accept it. Fast forward to the appointment. I get there and they inform they don’t accept it. I have been going to Neovision for years. Here‘s to a month of waiting for nothing! i Will not return.
  • CS
    Charlie S
    Nov 27, 2025
    1.0
    This is not same place it used to be. Optometrist are pushing to go buy frames which are obviously extremely overpriced. The new optomap screening for extra $39 is pretty much a requirement. Mind you it’s obviously not covered by the insurance. So instead of dilating your eyes and spending time with no extra money, they would rather scan using Optomap and charge you extra. I suspect great providers like Dr. Lowe chose to retire rather than be part of this new ownership, which is nothing but a scam. I hope Purdue university stop promoting them as preferred vision partners. Stay Away!!

Brand Certified Facts from NeoVision Optical, P.C.

NeoVision Optical, P.C. partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: