Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
262 reviews
5 stars
239
4 stars3
3 stars2
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees who provided exceptional service.
Eye Exams
Customers reported positive experiences with eye exams, highlighting thoroughness and professionalism from the doctors.
Product Selection
Many customers appreciated the wide selection of frames and the assistance provided in choosing the right styles.
Mixed Experiences
While many reviews were positive, there were notable complaints about unhelpful staff and poor customer service from specific individuals, indicating inconsistency in service quality.
Efficiency
Customers frequently mentioned quick service and efficient processes, particularly in scheduling appointments and receiving glasses.
- DKDaniel KlippelNov 15, 20251.0Purchased new glasses at local store. Sales representative failed to fit them properly The glasses were to small focal point off center frames were to small for my head Store manager refused to work with me to get new glasses fitted properly. Why would I go back to lens crafters ever again. Customer service doesn’t exist in Lafayette Indiana store
- KVK VBNov 1, 20255.0Have visited this location for my glasses the past several years. Always friendly staff, thorough eye exam, all questions answered. Very satisfied with this place and the care I get here, which is why I've returned each time I need eyecare updates. Thanks.
- WWWandering WaltersOct 31, 20251.0I went in with a pair of broken glasses, trying to get them fixed as the arm snapped off. It was right after 10 AM and no one was in the store. They were the least helpful staff I’ve ever met act like they could care less when I asked for some guidance on possibly who might be able to fix them. Their answer was they’re not fixable excuse me, but I’ve had a pair of glasses. I’ve done this before and snap the arm off and yes, I did get it repaired so thanks for nothing LensCrafters Back in the day. You people used to give a crap about your customers clearly that’s long gone were the least helpful people I have ever met if you’re in the eyeglass business, at least help people try and find a place that could repair them. Or maybe a suggestion . Try and learn some customer service. I rarely post a bad review, but they more than earned it. LensCrappers at the mall sucks.
- ECEmily CastongiaOct 2, 20255.0I had a very good experience at LensCrafters, Karen was kind and helpful
- JTJamie TSep 30, 20255.0The eye exam and the process of finding new glasses went very well. Dr. Emmons did a very thorough eye exam and made both my mother and I feel very comfortable. Jason also did a great job in helping us to pick out new glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Lafayette offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in Lafayette?
You can find brands like Oakley, Prada, Ray-Ban, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the operating hours of LensCrafters in Lafayette?
LensCrafters is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your exam online through LensCrafters' scheduling link or visit the store at 2415 Sagamore Pkwy S Side in Tippecanoe Mall.
Does LensCrafters in Lafayette offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services so you can order eyewear online and pick it up at this location.
Is LensCrafters in Lafayette wheelchair accessible?
Yes, the facility has a wheelchair-accessible entrance for customers with mobility needs.
What nearby shopping options are available around LensCrafters?
LensCrafters is located inside Tippecanoe Mall, which features stores like Macy's, Hollister Co., Bath & Body Works, and H&M for a full shopping experience.
Are there any nearby jewelry stores to LensCrafters where I could shop after my eye exam?
Yes, nearby you will find jewelry stores such as Piercing Pagoda, Rogers and Hollands Jewelers, KAY Jewelers, and Zales inside or near Tippecanoe Mall.
Can I visit other fashion and accessory stores near LensCrafters for a complete style update?
Absolutely. Nearby stores like Lids, Spencer's, aeropostale, and American Eagle Outfitters offer a variety of fashion and accessories to complement your new eyewear.