IU Health Sleep Lab - Lafayette

Reviews

• RP

  Rachel Proctor

  Nov 29, 2025
  5.0
  Staff were accommodating of my difficult swing shift work schedule and took time to find a way to make the pick up and drop off work for me. They also took time to demonstrate how to use the device
• KB

  Kendra Bower

  Jun 16, 2025
  5.0
  It was a very clean facility. Chris was very nice, professional and informative. I was relaxed and felt safe. Which is surprisingly good.
• SH

  Shawnna Halls

  Jul 28, 2023
  5.0
  I had a very comfortable night. Summer was amazing! She explained everything to me perfectly and was very attentive. If for any reason I have to go back, I want to go on a day she will be there.
• NV

  Nicholle Vaughn

  Jul 10, 2023
  1.0
  My husband has been trying to get a sleep study since February. He had an appointment which he waited 2 months for and took the day off work, when he arrived was told there were no sleep machines and he would be called when one came in. When they called back they acted like they had never heard of him and said they just received his referral and that he needs to call another number and see how much it would be with his insurance. Tried to call the number and no one ever answers. We have decided to pursue a different option that doesn't involve this sleep center.
• MM

  Mike

  Dec 8, 2020
  1.0
  Like most specialists, I had to schedule my appointment out more than a month. It was supposed to be a telehealth appointment, but no one showed up to the virtual waiting room. After 20 minutes of waiting in the virtual waiting room, I called the office. Their line was so busy that I had to have my place in line held for them to call me back. Eventually they called back, I was on the phone with them for 15 minutes. Eventually they told me, essentially, that it was my fault that I missed my appointment, that the doctor showed up and waited and I wasn’t there, so the doctor eventually just left. They said, “Next time, when they send the telehealth link, make sure you click it immediately.” (Which I already had done). They didn’t apologize. Instead, they wanted to schedule a new appointment, another month out, after wasting nearly an hour of my time today. I just want to feel better, and it’s really unfair to treat patients this way when you’re having technical difficulties. I’m not waiting another month for an appointment just so that this can happen again. I’m terribly upset at the way this was handled, and even more upset that I’m back at square one again after believing that IU Health would be able to help me.