LensCrafters

4.7
389 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1570 Veterans Parkway, Jeffersonville, IN
47130, United States

Hours

Reviews

4.7
389 reviews
5 stars
355
4 stars
5
3 stars
1
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Billy and Tammy, received high praise for their friendliness, attentiveness, and helpfulness throughout the customer experience.

Professionalism

Customers noted the professionalism and thoroughness of the eye exams and consultations, with many feeling well cared for and informed.

Store Environment

The store was described as clean, modern, and inviting, contributing to a positive shopping experience.

Product Selection

Customers appreciated the large selection of frames and lenses available, allowing for a variety of choices.

Mixed Experiences

While many reviews were positive, there were some complaints about rude service and issues with product quality, particularly regarding lens problems.
  • BM
    Brianna M
    6 days ago
    5.0
    Had a great experience with Jerilyn (the tech) and Dr Matzel. Both of them explained the process to me and made me feel comfortable. I was able to book online and get an appointment the same day.
  • ME
    Marcus Edwards
    Oct 16, 2025
    5.0
    Everyone is always very friendly and attentive.
  • JR
    Jasy Reyes
    Oct 10, 2025
    5.0
    Always an amazing experience here !! I always recommend everyone to come to this specific location- the whole team is super helpful & so welcoming
  • BO
    Belmin Otanovic
    Sep 22, 2025
    5.0
    Great experience from start to finish. Check in process was smooth, eye exam was a breeze, and then Billy took his time with any questions I had picking out a new pair of glasses. Made a customer for life out of me.
  • DA
    Dylan Abbott
    Aug 23, 2025
    5.0
    billy was patient, helpful, and found me the best deal for my spectacles! 10/10

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.