Whitson Vision of Indianapolis

Reviews

• JA

  Jennifer Aiken

  Mar 4, 2026
  1.0
  Very frustrating process of scheduling an appointment. They never answer the phone. I leave a message, and it takes days to hear back. It is the beginning of March and they’re scheduling into June.
• EE

  EC

  Feb 19, 2026
  1.0
  I had a terrible experience. They ruined my lenses because the woman at the front cracked the coating when she was trying to change the frame fit. She didn't apologize or admit to it which was extremely frustrating. When I reached out to their clinic manager, they offered me a discount on the lenses that they ruined. They never followed up during each time point. I was the one stuck reaching out multiple times (via email and multiple voice messages) until they called me back. To this day, they still never got back to me about how much the replacement lenses would cost (with their "discount"). They refused to pay for their mistake and now I, as the patient, am stuck paying for it. Not sure why they think they can justify that they can profit from my mistake that they made. When ordering my contact lens trial since I got a new prescription, they never called me to let me know the trial lenses arrived. Again, I was the one reaching out to ask about whether or not they came in yet. Then when I showed up at to pick up the trial lenses before work, the lady was standing in front of the TV, changing channels multiple times before tending to me. The communication to patients is poor and they will treat you poorly as well. Extremely disappointing experience overall.
• ZR

  Zachary Ramey

  Dec 7, 2025
  5.0
  All you need to know about Dr. Whitson is he just got done seeing me in his office to check on the healing of a corneal ulcer he’s treating. It’s Sunday.
• EJ

  Erica Jerome

  Nov 26, 2025
  2.0
  The office has repeatedly cancel my appointments, I might just find another doctor. Since October the office has been canceling my appointments which is very important. Very disappointing.
• KT

  KimChe T

  Oct 3, 2023
  1.0
  You are legally required to give a copy of everything in a patient's record, including their most recent prescription for corrective lenses. This is part of the HIPAA law. This will be filed in the U.S Department of Health and Human Services. You cannot withold this information from a patient.