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Kailyah (?) was super helpful, should've been working there a long time ago. Super based staff
MA
Marcos Arteaga
Mar 6, 2026
1.0
I arrived at the place before the time of my appointment, I did not work to come to do my labs, and I find the place closed, if they were not going to be open they should have closed the availability of appointments for today. I think it’s disrespectful that they waste people’s time.
RR
Ram
Mar 4, 2026
1.0
I was there at 12:30 pm today 03.04.2026, the lady there was very bad and hard. She let me wait 2 hours until all patients finished at 1:30 pm. It was still only me there,I told her I had a job and my boss had called me several times. I want to do the test and I am the last one. She said wait 30 minutes more or I do not do the test to you so I waited as she want but at 1:50pm she said we are closed no more test today, she refused make the test to me, I was chocked and forstrated why she did that with me I waited almost 2 hours as she want then she refused help me. This is very bad. This lay shouldn't work with this good lab because she made a bad reputation for this good lab. She need more training on how she treat patient appropriate and respect them and their time and let her know they paid for her to help the patient not to make patients suffering and put them in stress and hard time. I do not go to this lab anymore.
AP
Adam P
Mar 4, 2026
5.0
Extreme professionalism, Cailya (?) shows extreme professionalism and keeps the queue moving. I hope she’s my technician during my next appointment
JB
Jessica Brooks
Mar 3, 2026
5.0
Walked in for appointment, I was greeted by the worker Kayla who was very apologetic but was dealing with a crisis in the back office. Although I had to come back but when staff choose to attend to a patient, instead of lab work, I will come here everytime. Keep Kayla at this location she cares way more then a typical lab attendant. Hire more "Kayla's"
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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