Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker The Fashion Mall at Keystone
8702 Keystone Crossing, Indianapolis, IN
46240, United States
Hours
Reviews
4.6
173 reviews
5 stars
151
4 stars
3
3 stars1
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service throughout the shopping experience.
Product Quality
Customers appreciate the quality and variety of eyewear options available, often noting the stylish frames and reasonable prices.
Efficiency
Many reviews highlight the quick and efficient service, with customers often in and out of the store in a short amount of time.
Store Experience
The store environment is frequently praised for being clean, organized, and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While most feedback is positive, there are a few mentions of issues with product quality and customer service inconsistencies.
- JJJill JohnsonJan 5, 20265.0Warby Parker has great service and high quality frames. Worth the price and trip to the mall!
- AWAlexandra WilsonJan 2, 20265.0Great customer service as always. I love Dr. Hall, I have been seeing her for years. Very easy to pop in, complete my annual exam, pick out some new glasses and get back to work.
- SSSusan SwansonDec 30, 20255.0I love wearing more than one type of frame. Found a really cute one at Warby so I thought I'd try it out. Never bought any here before. Looking forward to my new glasses.
- ZDZachary DwyerDec 29, 20255.0Every staff member helped me at one point. Gave me suggestions, feedback, and different styles to try on. Had a great time!
- CMCarol MurrayDec 26, 20255.0Arrived early, was promptly attended to and had the full eye exam, time to look at many frames and had my order placed even before my actual scheduled exam time had begun. Super friendly, knowledgeable staff. Give them a try...you won't be disappointed.
Frequently Asked Questions About Warby Parker The Fashion Mall at Keystone
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker The Fashion Mall at Keystone?
You just need your eyes to try on frames. For prescription glasses or contacts, bring your current prescription digitally or physically. Also bring your FSA or HSA card if you plan to use it. This location accepts credit and debit cards only, no cash.
Does Warby Parker accept vision insurance?
Yes, Warby Parker is in-network with several major insurance carriers and also accommodates out-of-network benefits depending on your plan. You can check full details on their insurance page.
Are measurements and adjustments available at this Warby Parker store?
Yes, the store offers optical measurements and adjustments. Every Warby Parker frame comes with complimentary lifetime adjustments, and an optician is available for fitting assistance.
What is the return and exchange policy at Warby Parker The Fashion Mall at Keystone?
They have a 30-day hassle-free return or exchange policy for all eyewear and accessories, applicable for both online and in-store purchases. Contact lenses can also be returned unopened within 30 days of purchase.
Does Warby Parker offer gift cards?
Yes, both physical gift cards and e-gift cards are available for purchase online and in the store.
What are the operating hours of Warby Parker The Fashion Mall at Keystone?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is Warby Parker The Fashion Mall at Keystone located?
It is located at 8702 Keystone Crossing, Space 146C, Indianapolis, IN 46240, inside The Fashion Mall at Keystone.
Are there other eyewear and optician stores near Warby Parker The Fashion Mall at Keystone?
Yes, nearby eyewear stores include SEE Eyewear and Sunglass Hut. Customers might compare frame styles or visit these stores for additional optometry services.
What dining options are available near Warby Parker The Fashion Mall at Keystone?
Doc B's Restaurant + Bar is nearby, allowing customers to enjoy an American meal or drinks before or after shopping for eyewear.
Which other fashion and beauty stores can I visit near Warby Parker The Fashion Mall at Keystone?
Nearby stores include Burberry for designer clothing, LUSH Cosmetics for beauty supplies, and Sandy's Hair Expressions for hair salon services, making it convenient for a full shopping and pampering experience.