Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
745 reviews
5 stars
500
4 stars
126
3 stars
41
2 stars
20
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised individual employees while others reported rude or unhelpful interactions.
Cleanliness
Inconsistent cleanliness reported, particularly in locker rooms and bathrooms; some customers noted improvements while others highlighted ongoing issues.
Hours of Operation
Frequent complaints about inconsistent hours and early closures, leading to customer frustration.
Equipment Quality
Equipment quality is a concern, with reports of broken machines and outdated equipment affecting workout experiences.
Membership Issues
Numerous complaints regarding billing practices, hidden fees, and difficulties in canceling memberships.
- SSShawn SamplesNov 9, 20255.0Nicer planet fitness than most
- DPDF POct 26, 20252.0Great gym, but they lie about hours—listed as 24hrs, actually close @ 9pm weekdays, 7pm weekends. Mgmt impossible to reach. Funny sign though.
- CCChristianOct 24, 20252.0There’s really nothing special as far as equipment that sets this place apart from any other Planet Fitness, but I’m giving this place 2 stars because the employees here are ALWAYS rushing people out BEFORE closing time, and it’s extremely annoying. If the place closes at 7:00, they start nagging at 6:45 cause they want you gone by 6:55 so they can, I guess, get home 5 minutes faster than they would if they had just let people stay until the closing time listed. And yeah, I get that it’s only five minutes, but that’s exactly my point. I get that we all would rather be somewhere that’s not work, but if you HAVE to ABSOLUTELY be home by 7:05 or 7:10 or whatever and you CANNOT arrive 5 minutes later than that time ever, then maybe you shouldn’t be taking the shifts that end at 7:00. I know they have closing duties, but I’ve also had closing duties when I worked at various restaurants over the years, and we NEVER started kicking customers out early just so we could get done with them faster. That’s just poor etiquette.
- AAAryanna ArmstrongOct 21, 20255.0⭐️⭐️⭐️⭐️⭐️ Brendon, Danny, and Q provided excellent customer service and care! They were friendly, attentive, and made the experience smooth and enjoyable. Highly recommend!
- SMStephen MurrayOct 17, 20255.0I love this gym,for the fact there are a lot of locations,and nobody is judging you. They really mean it when they say judge free zone. Equipment is simple to understand,and shows tutorials on your phone just in case. Best gym membership I ever bought.
Frequently Asked Questions About Planet Fitness
What is the address of Planet Fitness Indianapolis (North Keystone Avenue)?
Planet Fitness is located at 5302 N Keystone Ave, Indianapolis, IN 46220.
What are the opening hours of Planet Fitness on weekdays?
Planet Fitness is open from 5:00 AM to midnight on Monday, and 24 hours from Tuesday to Thursday. On Friday, it is open until 9:00 PM.
What are the weekend hours for Planet Fitness at this location?
On Saturdays and Sundays, Planet Fitness is open from 7:00 AM to 7:00 PM.
Does Planet Fitness offer any special holiday hours?
Yes, Planet Fitness has special holiday hours on dates such as 2025-11-26 and 2025-12-24. Hours vary, for example, 7:00 AM to 9:00 PM on Thanksgiving and 12:00 AM to 11:00 AM on Christmas Eve.
What services can I expect at Planet Fitness Indianapolis (North Keystone Avenue)?
Services offered include Classic Access, Mobile App, free personal training sessions, tanning, hydro-massage, cooler drinks at half price, fitness training, premium perks, and virtual fitness training.
Is there a mobile app available for Planet Fitness members?
Yes, members can use the free Planet Fitness mobile app for workouts and additional features. It is available on both the Apple App Store and Google Play Store.
How does the Planet Fitness Judgement Free Zone® impact members?
Planet Fitness provides a welcoming environment where all members can build strength at their own pace without judgement, fostering a supportive fitness community.
What nearby stores can I visit before or after my workout at Planet Fitness?
Nearby shopping options include Marshalls for clothing and household items, Dollar Tree for discount supplies, and Citi Trends for women's clothing.
Are there any health-related services near Planet Fitness on North Keystone Avenue?
Yes, nearby health services include Pynkerton Chiropractic Group, Oak Street Health Glendale for doctor's services and psychology, and several dental offices like Pippin Dental & Braces and Kool Smiles Dentist.
If I’m visiting Planet Fitness, what nearby food options do I have?
For a quick bite or dessert, Dairy Queen, an ice cream and fast food restaurant, is located conveniently near Planet Fitness.