Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
70 reviews
5 stars
44
4 stars
2
3 stars0
2 stars
2
1 star
22
- MWMichelle Wickman6 days ago1.0Tried to get my chair here but after months of them requesting the same referral repeatedly went to a different company. Had a chair and everything picked out yet zero communication on their part about what they needed to complete my order through insurance. Every time I called to check my status I was told the same thing “waiting on documents from your doctor” 5 Dr appointments later there was never a request for more info….Good luck getting anything
- VBVirginia BarriosDec 2, 20251.0National seating mobility offers a poor products and the worst customer service I have seen. My son wheelchair is falling apart since the first month . The legs rest were super long from the day of delivery and they don’t care . 5 months since we got out wheelchair and whe we enter to the house pieces flies in the air . I have been calling for a month and no one returns my call . I will give them 0 starts .
- NBNikki BSep 19, 20255.0Great customer support and friendly staff
- ASAshley SeamanSep 5, 20255.0We were very pleased with working with Cameron for my son's very first wheelchair. He went above and beyond. It took only 3 months from start to finish.
- SHSarah HowardSep 2, 20255.0We have used NSM for about 4 years now. The staff is very knowledgeable and friendly making sure we get the perfect equipment for my daughter. Our last piece of equipment was ordered and delivered in less than 90 days! Highly recommend NSM!!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility offers customized mobility solutions including stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, vehicle lifts, grab bars, overhead lifts, and automatic door openers designed for comfort and safety.
Where is National Seating & Mobility located in Indianapolis?
National Seating & Mobility is located at 7050 Guion Road, Suite A & B, Indianapolis, IN 46268.
What are the business hours of National Seating & Mobility?
The business is open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Does National Seating & Mobility provide clinical support for clients?
Yes, they provide flexible, highly professional clinical support to physicians and therapists to ensure clients receive the best care.
Can customers shop in-store at National Seating & Mobility?
Yes, National Seating & Mobility offers in-store shopping and has a wheelchair accessible entrance.
What services does National Seating & Mobility offer besides product sales?
They offer free home evaluations, preventative maintenance plans, and customized service and rentals.
How can I contact National Seating & Mobility?
You can contact them by phone at +1 317-454-7670 or by email at accessmobility@nsm-seating.com.
Which nearby medical supply stores or services are close to National Seating & Mobility?
Nearby medical-related places include Lincare, which offers ambulance and EMS services and hospital support, and Home Health Depot, a medical center.
Are there any community centers near National Seating & Mobility where customers might spend time?
Yes, the Riley Youth Community Center, offering community services and sports and recreation, is nearby and a great place to visit before or after your appointment.
What nearby transit or navigation landmarks can assist visitors in finding National Seating & Mobility?
Important nearby points include nearby businesses like National Seating and Mobility itself and Home Health Depot, which can help orient visitors in the area around 7050 Guion Road in Indianapolis.