Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
255 reviews
5 stars
229
4 stars
5
3 stars3
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and attentive, creating a welcoming atmosphere for customers.
Professionalism
Many reviews highlight the professionalism of the staff, particularly in assisting with eyewear selection and addressing customer needs.
Mixed Experiences
While many customers report positive experiences, there are notable complaints regarding service issues, particularly related to communication and handling of orders.
Efficiency
Customers appreciate the quick service and efficiency in processing orders and appointments, although some have experienced delays.
Product Quality
The quality of eyewear and the thoroughness of eye exams are generally well-received, with customers satisfied with their purchases.
- MDMatthew DukeshireDec 30, 20255.0Very efficient. Kind employees. Great location.
- DSDylan SmithDec 16, 20255.0Dr. Tiffany and staff were friendly, enthusiastic, professional, and knowledgeable. They were even able to utilize my vision benefits to get new frames.
- ISIbrahima syDec 15, 20255.0Great experience with this lens crafters. Was able to help me out getting new glasses and the ones I want. Yunus was a great help to me.
- JLJamie Lynn LewinNov 29, 20255.0Antoine was extremely helpful and knowledgeable. He was thorough and listened to my needs. I feel confident that the glasses are going to fit me and my prescription. I will definitely go back to this location for all of my eyewear needs because I know my eyewear will be handled with care. It is well worth the drive.
- GRgina lee robbinsOct 31, 20251.0Hugely disappointed in the service. To start, I never received a call or email when my glasses were ready. When I did get them, the progressive transition felt off but I figured I needed to adjust to them. After wearing them for a month of travels and not being able to read my mobile phone screen, I came in and was instructed to call their corporate service number, then complete online forms, which I did. This required several phone calls. Two weeks later, I hadn't received a response. I called the store who put me on hold for 8 minutes only to come back to say there was nothing they could do. I am now stuck with an expensive pair of glasses that don't work for me. I'm reverting to my 3-year-old Warby Parkers and my family will not return to LensCrafters.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters Optique offer?
LensCrafters Optique provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames. They specialize in prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What brands of eyewear are available at LensCrafters Optique?
LensCrafters offers designer brands including Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters Optique accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Optique?
The store is open Monday through Wednesday from 10:00 AM to 7:00 PM; Thursday to Saturday from 9:00 AM to 7:00 PM; and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule an eye exam online through their appointment page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0651&storeId=10851
What payment methods are accepted at LensCrafters Optique?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Optique accessible for people with disabilities?
Yes, LensCrafters Optique has a wheelchair-accessible entrance.
Where is LensCrafters Optique located and what is the surrounding area like?
LensCrafters Optique is located at 6151 N Keystone Ave, Ste 800, in Indianapolis inside Glendale Mall. Nearby places include fashion stores like Ross Dress for Less and Old Navy, eateries like Jimmy John's and Chicken Salad Chick, and health services such as The Joint Chiropractic and IU Health Physicians Primary Care - Glendale.
What nearby dining options are available around LensCrafters Optique?
Nearby dining options include Jimmy John's for sandwiches, Chicken Salad Chick for southern and chicken specialties, and Pei Wei for Asian cuisine, all conveniently located close to LensCrafters.
Are there any beauty and wellness services near LensCrafters Optique?
Yes, nearby you will find several beauty and wellness services such as Snapdragon Salon and Spa, V Lash & Brow Studio, Raekillsacrylics, Tips & Toes, Bliss Nails, Allure Lashes & Laser, and Sephora.