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LensCrafters

4.4
(255 reviews)

Business Details

8603 S Emerson Ave, Indianapolis, IN
46237, United States
(317) 888-6066

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8603 S Emerson Ave, Indianapolis, IN
46237, United States

Hours

Reviews

4.4
255 reviews
5 stars
208
4 stars
3
3 stars
6
2 stars
6
1 star
32
  • AR
    Adam R
    Mar 8, 2026
    5.0
    Store was super clean and very organized. Awesome friendly staff. Very easy and painless as far as getting in picking out what you want and getting out. Would highly recommend to anyone looking for friendly service and a great price on frames!
  • AA
    Adi
    Feb 28, 2026
    1.0
    I had a very disappointing experience at this location. The store manager, Ashley, was not courteous and refused to honor the information previously provided to me by one of their sales representatives and the former store manager. She stated that both individuals no longer work for lenscrafters and therefore she could not assist me. I informed her that notes had been added to my account regarding this matter, but she declined to review them and simply said no. I have been a loyal customer of lenscrafters for many years, and I was very disappointed by the lack of professionalism and concern shown during this visit. As a long-term customer, I expected better service and a willingness to resolve the issue, but unfortunately, that was not my experience.
  • N2
    NoMercyDribbles 2k
    Feb 14, 2026
    5.0
    April did an amazing job and she provided great customer service. Would definitely recommend.
  • DM
    Debbie Marra
    Jan 16, 2026
    5.0
    We went to LensCrafters on S. Emerson Avenue for new glasses for my husband. Rhylee was very helpful so we had a great customer experience.
  • JK
    Jodi Krumel
    Jan 4, 2026
    1.0
    This location completely took advantage of my elderly mother. After her first pair had an the incorrect prescription, they preceded to break the second pair while trying to adjust them. The THIRD pair were wobbly and falling apart after a couple of weeks, so my mother asked for a refund with their 30 day guarantee. They refused, because the first pair was ordered more than 30 days ago...wha?????? Manager refused as well, and we're now pursuing a charge back since she was given a faulty pair of glasses three times, and still charged. Horrible customer service bordering on criminal practice.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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