Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
185 reviews
5 stars
163
4 stars
5
3 stars1
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees like Precious and Rayla for their exceptional service.
Eye Exams
Customers report positive experiences with eye exams, noting thoroughness and professionalism from the doctors, particularly Dr. Hudak and Dr. Hasselbrink.
Product Selection
The store offers a large selection of frames and lenses, which customers appreciate, along with quick service in ordering and receiving glasses.
Mixed Experiences
While many reviews are positive, there are some complaints regarding issues with prescriptions and customer service, particularly related to upselling and order fulfillment.
- JHJennie HendrieDec 22, 20255.0Everyone was knowledgeable, helpful and friendly
- TTTiff TiffDec 5, 20255.0Rayla was greattttt! Love her personality and energy!
- JZJean ZidorNov 23, 20251.0I arrived about 11 minutes early for my Saturday appointment. As soon as I checked in, the doctor began verifying my insurance coverage in their system. I had already confirmed I selected the correct location when booking, so that wasn’t the issue. Still, from the moment I walked in, it felt like they weren’t exactly pleased to see me. It almost seemed like they were behind on their quota, considering the doctor himself was handling the insurance check. If you need a last-minute prescription and this location pops up, I wouldn’t recommend going if you plan to use insurance. If you’re paying out of pocket, though, the experience will likely be very different.
- DSDavid StrongNov 17, 20255.0I've been going to this Lens Crafters location for a few years, and they are excellent. Very easy to schedule an eye exam at a convenient time, large selection of frames, worked well with my insurance, and everyone is very friendly and knowledgeable.
- ABAndria BurkettOct 31, 20255.0I made my appointment less than a week before I arrived. Everyone was very helpful and professional. I had lots of options to choose from for my frames. LensCrafters staff took good care of me. I felt very blessed. Thank you LensCrafters staff at Lafayette Rd location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters on Sundays?
LensCrafters is open on Sundays from 1:00 PM to 5:00 PM at the 4020 Lafayette Rd location in Indianapolis.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam by visiting LensCrafters' scheduling website at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0014&storeId=10851.
Is LensCrafters wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance for customer convenience.
What payment options does LensCrafters accept?
LensCrafters accepts various payment methods including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby optometrists or eye care providers near LensCrafters?
Yes, Dr. H. Hubbard & Associates, an optometrist and health care provider, is located nearby to assist with eye care needs.
What entertainment options are near LensCrafters on Lafayette Road?
Nearby entertainment includes Alamo Drafthouse Cinema Indianapolis, Georgetown Cinemas 14, and Republic Theatres, perfect for catching a movie before or after your eye appointment.
Are there dining options close to LensCrafters where I can eat after an appointment?
Yes, Mama P's Bakery and Cafe is located nearby and offers a variety of baked goods and meals.