LensCrafters

4.6
182 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4020 Lafayette Rd, Indianapolis, IN
46254-2506, United States

Hours

Reviews

4.6
182 reviews
5 stars
161
4 stars
5
3 stars
1
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Precious and Jordan for their exceptional service.

Eye Exams

Customers report that eye exams are thorough, quick, and conducted by knowledgeable doctors, particularly praising Dr. Hudak and Dr. Hasselbrink.

Frame Selection

The store offers a large and diverse selection of frames, which customers appreciate when choosing their eyewear.

Service Issues

Some customers experienced significant issues with their glasses orders, including incorrect prescriptions and poor communication regarding contact lens orders.

Store Environment

The store is noted for being clean, organized, and welcoming, contributing to a positive shopping experience.
  • DS
    David Strong
    Nov 17, 2025
    5.0
    I've been going to this Lens Crafters location for a few years, and they are excellent. Very easy to schedule an eye exam at a convenient time, large selection of frames, worked well with my insurance, and everyone is very friendly and knowledgeable.
  • AB
    Andria Burkett
    Oct 31, 2025
    5.0
    I made my appointment less than a week before I arrived. Everyone was very helpful and professional. I had lots of options to choose from for my frames. LensCrafters staff took good care of me. I felt very blessed. Thank you LensCrafters staff at Lafayette Rd location.
  • SS
    Saige Shoemaker
    Sep 11, 2025
    5.0
    My eye exam was very quick and the glasses selection was very large. Getting a pair ordered was very quick and easy and surprisingly cost a lot less than I expected.
  • AP
    Angela Patton
    Sep 8, 2025
    5.0
    My eye doctor did a great job and answered all of my questions and was very helpful. The staff in the office also did a great job and are very helpful and friendly. I enjoy going to this location on Lafayette Road. And they got a great selection of frames and a fast turnaround time.
  • DD
    Donald Dusanic
    Aug 28, 2025
    5.0
    Dr. Conway explained things well regarding my eye testing, as well as the condition of my eyes. Jordan is an A++ Optician who helped me with my frames choice and explained my payment methods well. Both are very pleasant people to communicate with.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.