Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
814 reviews
5 stars
765
4 stars
18
3 stars5
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Stephanie, Paige, and Jaden, received high praise for their helpfulness, professionalism, and friendliness.
Product Quality
While many customers were satisfied with their glasses and the selection of frames, there were some complaints about quality control and upselling practices.
Store Management
Several reviews indicated issues with store management, including poor responsiveness and staffing problems during busy times.
Overall Experience
Most customers reported positive experiences, highlighting the convenience and efficiency of service, though some expressed frustration with wait times and appointment management.
- MBMike Best3 days ago5.0Best help with my glasses. Welcomed me like I was family. Will come back
- BTBenjamin Tapper4 days ago5.0Great experience. Paige was incredibly helpful. Would recommend.
- GSGlenn Shay5 days ago5.0My lens kept popping out of the frame and this was the weekend so the VA where I got my glasses was not open. Fortunately for me Lens Crafters was open and extra fortunate for me, Paige was working! She took the care and time to fix my frame which was slightly bent. She then answered my question about having a family member schedule an appointment to see their doctor. I made that appointment before I left. Thank you Paige! You made a difference!
- KWKimberly WoodsDec 16, 20255.0Stephanie is very helpful! Will definitely be back. Castleton square lens crafters
- TWTimothy WoodsDec 16, 20255.0Stephanie is awesome she does a great job casting square LensCrafter
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries a variety of designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:30 AM to 7:00 PM and on Sundays from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam by visiting LensCrafters' online reservation page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0016&storeId=10851.
Does LensCrafters offer services for children's eye exams?
Yes, LensCrafters provides comprehensive eye exams for children and can determine if your child needs glasses by examining signs such as squinting, sensitivity to light, or difficulty with eye-hand coordination.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby coffee shops where I can relax before or after my visit to LensCrafters?
Yes, Starbucks and Cath Coffee are nearby coffee shops where you can enjoy a coffee or smoothie before or after your visit to LensCrafters.
Where can I find other eyewear and optician services near LensCrafters?
Nearby eyewear and optician services include Indiana Eye Doctors, US Vision Optical, Dr Eric Lehr and Assoc, and Figueroa Design and Co, providing additional options for eye care and eyewear shopping.
What shopping options are available near LensCrafters at Castleton Square Shopping Center?
Nearby shopping includes clothing stores like Forever 21, H&M, and Express, shoe stores such as Foot Locker and Englin's Fine Footwear, as well as specialty stores like Kay Jewelers and Market Square Popcorn Company.