Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
806 reviews
5 stars
758
4 stars
18
3 stars5
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Stephanie, Paige, and Jaden for their exceptional service.
Efficiency
Customers appreciated the quick service and efficient handling of repairs and purchases, often noting that their needs were met promptly.
Professionalism
Many reviews mentioned the professionalism of the staff, particularly in handling complex orders and providing thorough explanations of products and services.
Mixed Experiences
While most feedback was positive, some customers reported issues with quality control and management responsiveness, indicating a need for improvement in these areas.
Store Environment
The store was described as welcoming and well-organized, contributing to a pleasant shopping experience for customers.
- EPElizabeth PerretteNov 17, 20255.0Excellent customer service. My husband and I just moved here from CA 2 yrs ago and were always loyal to Lenscrafters. When we moved here we thought we would try a different company, but nothing compared to your selection of frames and being able to do it all in one place in regards to the eye exam. The girls at the eye exam side and the doctor were very friendly. Then the lady and gentlemen on the Lenscrafters side were just as friendly and helpful with choosing our new frames. They worked great together. I will be taking all my old frames back so they can add my new lenses to the frames I previously purchased at Lenscrafters. I highly recommend Lenscrafters!
- RNRoss NygaardNov 8, 20255.0Jaden and Lindsay were amazing! Very helpful and friendly. And Dr. Rees was as well! Thank you all for your help, and definitely recommend this location to anyone and everyone!
- IIIvanaNov 5, 20255.0I worked with both Jayden and Paige, and they were super helpful with fitting me to a new pair of prescription glasses. I ended up coming back to get sunglasses too. They were friendly, professional and attentive to my needs. Highly recommend this place!
- RARay AméOct 20, 20255.0I had the pleasure of meeting Ms. Stephanie and having her take good care of me. She was amazing! Sweet, kind and very knowledgeable about the frames/lenses LC had to offer. The staff as a whole were really helpful and super nice. I’ll definitely be back soon for my 2nd pair!
- LCLarissa CastroOct 18, 20255.0All the staff are so friendly and helpful, I had an issue with my glasses and they just had me good and fixed without even asking what happened thank you for making my stopping easy and quick!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries a variety of designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:30 AM to 7:00 PM and on Sundays from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam by visiting LensCrafters' online reservation page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0016&storeId=10851.
Does LensCrafters offer services for children's eye exams?
Yes, LensCrafters provides comprehensive eye exams for children and can determine if your child needs glasses by examining signs such as squinting, sensitivity to light, or difficulty with eye-hand coordination.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby coffee shops where I can relax before or after my visit to LensCrafters?
Yes, Starbucks and Cath Coffee are nearby coffee shops where you can enjoy a coffee or smoothie before or after your visit to LensCrafters.
Where can I find other eyewear and optician services near LensCrafters?
Nearby eyewear and optician services include Indiana Eye Doctors, US Vision Optical, Dr Eric Lehr and Assoc, and Figueroa Design and Co, providing additional options for eye care and eyewear shopping.
What shopping options are available near LensCrafters at Castleton Square Shopping Center?
Nearby shopping includes clothing stores like Forever 21, H&M, and Express, shoe stores such as Foot Locker and Englin's Fine Footwear, as well as specialty stores like Kay Jewelers and Market Square Popcorn Company.