Kroger Pharmacy

Reviews

• BB

  Bayla Burnett

  Oct 14, 2025
  1.0
  This is nothing like the Google pics
• MD

  Mason D

  Oct 5, 2024
  2.0
  Horrible. They don't refill your meds unless you call. Blonde woman is rude, and doesn't want to inconvenience herself. Told me my urgent medication wasn't ready yet.. well, I got a text that morning telling me it WAS ready. I told her it was urgent. She just said "sorry," and had a tone. I shopped around and came back when a student took over the register. This review would be 1 star if it weren't for the student pharmacists and like.. 2 seasoned pharmacists that I unfortunately hardly see. They are incredible and know how to solve problems quickly and efficiently. They apologized for the delay and packed my medication up for me in less than 5 minutes. Who knows when it would have been actually available if I hadn't asked? In another case, I needed to grab my medication on my way to work. This incident is partly my fault, I had about 3 days to come in and grab it, but I waited till the last second and it became an urgent matter. I came in at 9 when they opened. Turns out, the pharmacy had a scheduling issue, one lead had to cancel and another was supposed to come in ASAP. Lady took her sweet sweet time. There was another pharmacist there, but she wasn't a lead so she couldn't unlock the door and help us, she was waiting just as we were. That pharmacist is one of the seasoned sweethearts, she bought everyone waiting an orange juice and updated us on everything. It was clear she was disappointed in her own lead, because the lead kept texting her that she'd be there "very very soon." She actually took nearly TWO HOURS to arrive. Unfortunately not taking my medication can send me to the hospital so meds come before work. I had to call work to let them know I'd be late. BTW, no, I couldn't grab it after work because at the time the pharmacy closed at 5, which is when I'd just be getting off. When the lead arrived, she didn't apologize at all. She said "the pharmacy doesn't open at 9, it opens when I get here!" The pharmacist helping us had to apologize for her. While standing in line there I have observed both employees be completely unsympathetic when someone's literal life-saving meds are late. I understand that there are a lot of people, many difficult to deal with, but that's not an excuse to not care.

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