Kroger Pharmacy

Reviews

• OO

  Owen

  Feb 9, 2026
  1.0
  This pharmacy made a serious and unacceptable error by giving me a completely different medication than what was listed on the prescription bottle. This is a major safety issue, not a small inconvenience. What makes it worse is that when I called the pharmacy to report it, I was told they “couldn’t do anything about it.” No accountability, no urgency, and no attempt to resolve a potentially dangerous mistake. Pharmacies are expected to follow strict standards because people’s health depends on it. This experience has completely destroyed my trust in this Kroger Pharmacy. I would strongly recommend anyone who fills prescriptions here to double-check their medication before taking it.
• JK

  Jason Kuehn

  Dec 29, 2021
  2.0
  Been using this pharmacy for years and they were great but like others have said, it has been a nightmare for the past year. I call over and over to deal with family prescriptions, some of which have to be called in. No one answers, it just rings forever. To make matters worse the drive thru is almost never open anymore due to chronic staff shortages. These things were understandable for a little while but it's only continued to get worse for the past year. I'm starting to move our prescriptions elsewhere now because I literally can't get them filled here.
• MH

  M Haraldson

  Sep 19, 2021
  2.0
  This has been my pharmacy for over 10 years. It was always reliable. Since the pandemic, they are constantly understaffed. They can't get the prescriptions right and have filled multiple scripts that I no longer use, while NOT filling the ones I do use. I blame Kroger, because they are running the pharmacy. Clearly they are not paying staff enough to keep them. The turnover is astounding. I will be moving my prescriptions in the near future.
• LS

  Lizz Scaletta

  Apr 29, 2021
  1.0
  This is the worst pharmacy in the Geist area. Please go elsewhere! Staff does not know how to do their job. They lose prescriptions; claim they got an electronic prescription, even give a price quote, and then lose the prescription! Every one needs to be retrained how to do their basic job. Terrible terrible terrible.
• TL

  Trully Loved

  Apr 13, 2021
  1.0
  This place used to be on point when prescription was called in it was filled never had any issues and the staff was good. Now its new people int the pharmacy and since they are doing vaccines now the drive thru is closed which is very thoughtless. What about the ones that arent able to come in!!?? I dont think they thought about that. So my daughters doctor called her script in at 10 in the morning! I waited until later to pick up as I remember I needed to call in her other script which I did so around 2. So I get to the pharmacy which is a long line as they cant handle doing vaccines and filling medicines. Cause they did not have my daughters script filled from 10 this morning but had the ones of 2 filled. My question was why is this not filled and this one filled before the answer was its only 2 of us. Honestly that is not my concern. If they cant handle the demand for vaccines and filled scripts they dont need to do both. Then they say give me 15 minutes to fill it. So I'm waiting only for them to say they are out...anx they left it a a period not let me see what I can do..i explained that may daughter needed be meds today as she was not feeling well. They showed no interest to help..so I said what add you going to do you need to do something as the doctors office is already closed and someone should have informed me as thus is an important matted not to be must dismissed. They are horrible now! Where's the old staff??? Horrible.. Not happy..time waisted

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