KEDPLASMA Indianapolis

4.2
194 reviews
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Business Details

3859 W Washington St, Indianapolis, IN
46241, United States
(463) 271-2650
https://www.kedplasma.us/kedplasma-donation-centers/indianapolis-in/

About

Blood Bank

Location

KEDPLASMA Indianapolis
3859 W Washington St, Indianapolis, IN
46241, United States

Hours

Reviews

4.2
194 reviews
5 stars
140
4 stars
18
3 stars
3
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees who provided excellent service.

Cleanliness

The facility is generally reported as clean, although some reviews noted issues with the restrooms.

Communication Issues

Several customers expressed frustration with the lack of communication from staff, particularly regarding phone inquiries and addressing problems with the donation process.

Donation Experience

While many donors had positive experiences, some reported long wait times and issues with the donation process, including equipment malfunctions and staff handling.

Customer Incentives

Customers appreciated the bonuses and incentives offered for donations, which added to their overall satisfaction.
  • EL
    Empress LeAnna
    Jan 27, 2026
    1.0
    WONT ANSWER PHONE AS A NEW DONOR THEY. TREAT YOU LIKE THEY DONT CARE THEY WASTED YOUR TIME .... THEY JUST SAID SORRY AND WALKED AWAY NO REMEDY NO APPT NO NOTHING. Just WE NOT STffed SORRY.
  • CN
    Courtney Newport
    Jan 14, 2026
    4.0
    I’ve never donated before last week and I had a great first experience. The staff were friendly and the center is very clean except for the restrooms. Which people are nasty and public restrooms are gross in general lol I do want to give a shoutout to Medina! Shes gentle and sticks me perfect every time🖤 You made my first experience great and I appreciate that. I’ll be a returning donor!
  • MH
    Melinda Herbert
    Jan 14, 2026
    2.0
    I’ve called two days in a row from morning til evening noooo one answers trying see comp for new donors before I drive all the way there but no one answers phone
  • JV
    Jawaun Viverette
    Jan 8, 2026
    5.0
    Great experience and very professional love deja and aisha energy
  • NN
    Nathan
    Dec 25, 2025
    5.0
    Maddie checked me in did a great job as always one finger wouldn't work dried up I guess lol other one tho good hit Brittany set my machine up and stuck me did I good job had to adjust it but she did it like a pro so no complaints and still got to say sorry for asking Brittany if she's pregnant I found out the hard way you don't ask girls that but there was a great team the other night Christmas Eve Savannah Asia was there Brittany Maddie just want to say it's a great atmosphere great place .5 🤩( 12-31-25) Had a great experience Asia did my vitals did a great job even there when she is sick ,Tori stuck me was a bit off had to fix but worked out about the middle Medina had to take out the needle and restick me she really is one of the best here answered every question I had restuck the right arm blood went everywhere but like a pro Medina cleaned it all up omg my blood went all over the place all over here and my face juicy vein ,lol machine kept messing up too need some maintenance or maybe new ones but Medina run that whole side 10 star ⭐ day Thank you Medina for handling all that so well guess your my new favorite.my vote for employee of the month....
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Frequently Asked Questions About KEDPLASMA Indianapolis

What are the operating hours of KEDPLASMA Indianapolis?

KEDPLASMA Indianapolis is open Tuesday through Saturday from 8:00 AM to 6:00 PM and closed on Mondays and Sundays.

Where is KEDPLASMA Indianapolis located?

KEDPLASMA Indianapolis is located at 3859 W Washington St, Indianapolis, IN 46241, USA.

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