KEDPLASMA Indianapolis

4.2
191 reviews

About

Blood Bank

Location

KEDPLASMA Indianapolis
3859 W Washington St, Indianapolis, IN
46241, United States

Hours

Reviews

4.2
191 reviews
5 stars
139
4 stars
18
3 stars
3
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees like Savannah and Skyla.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive donation experience.

Efficiency

Several reviews highlighted the quick and efficient donation process, although some customers reported delays and issues with kiosks.

Customer Experience

While many enjoyed their visits and felt well cared for, there were complaints about poor communication and some staff being unprofessional.
  • JV
    Jawaun Viverette
    5 days ago
    5.0
    Great experience and very professional love deja and aisha energy
  • NN
    Nathan
    Dec 25, 2025
    5.0
    Maddie checked me in did a great job as always one finger wouldn't work dried up I guess lol other one tho good hit Brittany set my machine up and stuck me did I good job had to adjust it but she did it like a pro so no complaints and still got to say sorry for asking Brittany if she's pregnant I found out the hard way you don't ask girls that but there was a great team the other night Christmas Eve Savannah Asia was there Brittany Maddie just want to say it's a great atmosphere great place .5 🤩( 12-31-25) Had a great experience Asia did my vitals did a great job even there when she is sick ,Tori stuck me was a bit off had to fix but worked out about the middle Medina had to take out the needle and restick me she really is one of the best here answered every question I had restuck the right arm blood went everywhere but like a pro Medina cleaned it all up omg my blood went all over the place all over here and my face juicy vein ,lol machine kept messing up too need some maintenance or maybe new ones but Medina run that whole side 10 star ⭐ day Thank you Medina for handling all that so well guess your my new favorite.my vote for employee of the month....
  • KP
    King Penn
    Dec 23, 2025
    1.0
    eave ya plugged up dangerously to long after finished,stick multiple times,staff doesn't fix machine,leaves you thier, hr after high pressure,won't fix machine.Told was deferred for touching machine like primed, like I work here ,like they always do. Said pumping 84 pump they pumped 100 ,I feel light headed and like i might die. Don't recommend this place to anyone unless trying to kill them eventually like a dice gamble which time you die from.
  • KP
    Kalan Patterson
    Dec 16, 2025
    1.0
    Everytime I try to go and donate, there is ALWAYS a problem with the kiosk and every single time I try to tell one of the workers, they literally act like they don't care to fix them like it's not part of their job. I am always the first one at the door and Everytime the kiosk doesn't work, it puts me behind 8 people. I'm going back to BioLife since the workers actually seem to care about their jobs and donors because this is the 6th time I've tried to donate and the workers don't help let alone do their damn job and of course corporate is too stuck in their ways to give a damn to even train or discipline their damn workers. If you see this review, DO NOT GO DONATE AT THAT CENTER! YOU HAVE BEEN WARNED!!!
  • MH
    Melissa Horna
    Dec 16, 2025
    5.0
    Everyone that I've talked to, that works there, are always amazing! Super clean, well ran, good let fast, and very chill atmosphere!!! I absolutely love this place, and I've been to quite a few of them. This one however wins, for me, hands down!!!

Frequently Asked Questions About KEDPLASMA Indianapolis

What are the operating hours of KEDPLASMA Indianapolis?

KEDPLASMA Indianapolis is open Tuesday through Saturday from 8:00 AM to 6:00 PM and closed on Mondays and Sundays.

Where is KEDPLASMA Indianapolis located?

KEDPLASMA Indianapolis is located at 3859 W Washington St, Indianapolis, IN 46241, USA.