Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees like Savannah and Skyla.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive donation experience.
Efficiency
Several reviews highlighted the quick and efficient donation process, although some customers reported delays and issues with kiosks.
Customer Experience
While many enjoyed their visits and felt well cared for, there were complaints about poor communication and some staff being unprofessional.
JV
Jawaun Viverette
5 days ago
5.0
Great experience and very professional love deja and aisha energy
NN
Nathan
Dec 25, 2025
5.0
Maddie checked me in did a great job as always one finger wouldn't work dried up I guess lol other one tho good hit Brittany set my machine up and stuck me did I good job had to adjust it but she did it like a pro so no complaints and still got to say sorry for asking Brittany if she's pregnant I found out the hard way you don't ask girls that but there was a great team the other night Christmas Eve Savannah Asia was there Brittany Maddie just want to say it's a great atmosphere great place .5 🤩( 12-31-25) Had a great experience Asia did my vitals did a great job even there when she is sick ,Tori stuck me was a bit off had to fix but worked out about the middle Medina had to take out the needle and restick me she really is one of the best here answered every question I had restuck the right arm blood went everywhere but like a pro Medina cleaned it all up omg my blood went all over the place all over here and my face juicy vein ,lol machine kept messing up too need some maintenance or maybe new ones but Medina run that whole side 10 star ⭐ day Thank you Medina for handling all that so well guess your my new favorite.my vote for employee of the month....
KP
King Penn
Dec 23, 2025
1.0
eave ya plugged up dangerously to long after finished,stick multiple times,staff doesn't fix machine,leaves you thier, hr after high pressure,won't fix machine.Told was deferred for touching machine like primed, like I work here ,like they always do. Said pumping 84 pump they pumped 100 ,I feel light headed and like i might die. Don't recommend this place to anyone unless trying to kill them eventually like a dice gamble which time you die from.
KP
Kalan Patterson
Dec 16, 2025
1.0
Everytime I try to go and donate, there is ALWAYS a problem with the kiosk and every single time I try to tell one of the workers, they literally act like they don't care to fix them like it's not part of their job. I am always the first one at the door and Everytime the kiosk doesn't work, it puts me behind 8 people. I'm going back to BioLife since the workers actually seem to care about their jobs and donors because this is the 6th time I've tried to donate and the workers don't help let alone do their damn job and of course corporate is too stuck in their ways to give a damn to even train or discipline their damn workers. If you see this review, DO NOT GO DONATE AT THAT CENTER! YOU HAVE BEEN WARNED!!!
MH
Melissa Horna
Dec 16, 2025
5.0
Everyone that I've talked to, that works there, are always amazing! Super clean, well ran, good let fast, and very chill atmosphere!!! I absolutely love this place, and I've been to quite a few of them. This one however wins, for me, hands down!!!
Frequently Asked Questions About KEDPLASMA Indianapolis
What are the operating hours of KEDPLASMA Indianapolis?
KEDPLASMA Indianapolis is open Tuesday through Saturday from 8:00 AM to 6:00 PM and closed on Mondays and Sundays.
Where is KEDPLASMA Indianapolis located?
KEDPLASMA Indianapolis is located at 3859 W Washington St, Indianapolis, IN 46241, USA.
What type of facility is KEDPLASMA Indianapolis?
KEDPLASMA Indianapolis is a blood bank specializing in plasma donation.
How can I contact KEDPLASMA Indianapolis?
You can reach KEDPLASMA Indianapolis by phone at +1 463-271-2650.
Does KEDPLASMA Indianapolis have an official website?
Yes, their website is https://www.kedplasma.us/kedplasma-donation-centers/indianapolis-in/.
Are there other plasma donation centers near KEDPLASMA Indianapolis?
Yes, ImmunoTek Plasma is another plasma donation center located nearby for your convenience.
What dining options are near KEDPLASMA Indianapolis?
Nearby dining options include Long John Silver's for seafood, Waffle House for breakfast, Subway for sandwiches, and Rally's for burgers.
If I need automotive services near KEDPLASMA Indianapolis, where can I go?
You can visit nearby automotive businesses such as Daebry Motors Imports, Budget Tire, Bulls Auto Sales, and Orantes Tire Auto Repair for car sales and repairs.
Are there places of worship close to KEDPLASMA Indianapolis?
Yes, Word Of Life Church and Word of Life Full Gospel Church are nearby for worship and community events.
Can I get pet-related services near KEDPLASMA Indianapolis?
Yes, nearby veterinarians and pet care centers include All Pet Low Cost Surgery Center, All Pet Health Care, and All Pet Express by Noah's.