Home Instead

4.6
45 reviews

About

Home Health Care ServiceSenior Citizen Center
Home Instead provides adult home care services in greater Indianapolis, IN. Services include: Respite care, Alzheimer's care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions. Call (317) 800-2686 for your free in-home care assessment.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
1398 Shadeland Avenue, Indianapolis, IN
46219, United States

Hours

Reviews

4.6
45 reviews
5 stars
40
4 stars
0
3 stars
1
2 stars
0
1 star
4
  • EJ
    Edlyn Jones
    Oct 27, 2025
    5.0
    I was looking for a suitable caregiver for my cousin recently diagnosed with dementia. She needed more assistance that her family could provide. I contacted Home Instead and an assessment was set up in a relatively short time. The caregiver, Brenna C., was assigned and has been a PERFECT match for my cousin! Couldn't have asked for anyone better Brenna has been conscience and very supportive of my cousin, and has gone out of her way several times to help her. There's always been good communication with her and with the Home Instead staff. Home Instead recently started using a monitoring system to help identify times when there might be a dangerous or crisis situation, which has been an added reassurance that my cousin is getting the very best care. I can't recommend Home Instead more -- they have been exceptional!
  • NG
    Neva Garrett
    Sep 13, 2025
    1.0
    This company is not very good they sent out several different woman and none was capable of doing the very first 2 things on my list. They have to be ok with my cats (2) and be able to lift my wheelchair in and out of my vehicle. None of them could do that. The office staff (Drew) doesn't listen to anything you say I would say something and have to say it over 5 or 6 times before he heard anything I would say. The last lady I had was 70 and she informed me that I was the laughing stalk in the office. She said that they couldn't satisfy me. They couldn't satisfy me because they couldn't cover the first 2 requirements. They just couldn't fill my expectations which I feel was very minimal.
  • DC
    Dennis Clark
    Feb 21, 2022
    5.0
    Home Instead was recommended to us when we needed help caring for our aging cousin. We not only are impressed and pleased with the quality care given our loved one, we are equally pleased with the sensitivity and professionalism the staff displays in meeting the needs of our family. Their willingness to spend whatever time is necessary to create a "care plan" that fits our needs has eased our burden and given us a peace of mind. "Thank you" seems insufficient for the diligent and excellent work they do.
  • OM
    OREE MONTANA
    Jan 4, 2020
    1.0
    I don’t know what’s going on with this company but my grandmother aide has not been to her home in over a week and when my grandmother called the company and asked if she will have another aide the company said “ they’ll see what they can do “ horrible agency. We will be going elsewhere- and then the agency called and asked why the aide wasn’t clocked in but didn’t know you he aide has not showed up in a week

Frequently Asked Questions About Home Instead

What types of home care services does Home Instead provide in Indianapolis, IN?

Home Instead offers adult home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions.

What are the operating hours of Home Instead in Indianapolis?

Home Instead operates 24 hours a day, 7 days a week, providing continuous care services.