Brand Certified
Quest Diagnostics - Closed
2.6(14 reviews)
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Business Details
1100 5th Ave, Hammond, IN
46320, United States
Certified by Quest Diagnostics - Closed • Apr 05, 2026
(219) 228-7133
Certified by Quest Diagnostics - Closed • Apr 05, 2026
https://www.questdiagnostics.com/locations/detail.html/A6Z/46320/75/1
Certified by Quest Diagnostics - Closed • Apr 05, 2026
About
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Hours
Certified by Quest Diagnostics - Closed • Apr 05, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
2.6
14 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
8
- KSKrystle Gore SabadosJul 8, 20231.0I went in yesterday for an appointment at 2pm. The lady didn't even speak to me. She came out of the door and immediately said "we're closed". I told her I had an appointment. She went to the back and I guess she looked in the computer then came back and said she didn't have any appointments until 3:10pm. I told her I had a confirmation code and showed it to her on my phone. She then proceeded to tell me (with frustration in her voice and a slight yell) that she had an emergency and needed to close. She told me to visit a different location on Torrence. I asked her if she was the only person working and she said yes. I told her that I am not insensitive to her emergency but I did have an appointment. She said she couldn't take me. I asked her if she could help me check in to the Torrence location she said no. She told me to go online and schedule an appointment. She did however take the time to finish up with a person she had in there already. She didn't seem to be in too much of a rush then. She even locked the door behind me before I could get out of the door good enough. I looked into Torrence only to find that they don't do drug screenings for employers so I have to go back to this same location now. I tried to call and make a complaint but they just apologized and directed me to a further facility. This wasn't a good experience. I wouldn't recommend this place. Find nicer workers, please. I understand emergencies happen and people can be frustrated but that's not an excuse for unprofessional / rude behavior. She wouldn't have a job after this if I were her manager. Customer service is everything and bad reviews are bad for business.
- MWMonashia WallaceDec 3, 20205.0Always nice and very fast.
- KKkayAug 26, 20191.0Scheduled an appointment for 3:30pm yet they close at 3pm? Online it says they close at 4:30 & it’s impossible to speak to an actual person. Wtf
- JBJillian BlackJul 27, 20191.0DO NOT GO TO THIS LOCATION!!!!!!! I took my 4 month old daughter here for a lab test and they were so rough with her while taking her blood. The "nurse" was not compassionate AT ALL. She poked my daughter in the arm several times looking for a vein. I've never even seen nurses take blood this way from a baby. My daughter screamed bloody murder the entire time. They need to hire quality nurses!!!
Frequently Asked Questions About Quest Diagnostics - Closed
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
Brand Certified Facts from Quest Diagnostics - Closed
This information is certified by Quest Diagnostics - Closed and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: