Hammond NorthShore Health Center

4.3
1330 reviews

About

Medical Clinic
NorthShore Health Centers is a non-profit federally qualified community health clinic in Portage, Merrillville, Lake Station, Hammond, La Porte and Chesterton, Indiana. The health care professionals at NorthShore are dedicated to helping you feel good. By combining our expertise with a unique personal touch, we provide the highest level of care. Doctors and nurses you can talk to. Who will listen. Who will promise their very best to make you… Feel Well!

Location

Hammond NorthShore Health Center
1828 165th Street, Hammond, IN
46320, United States

Reviews

4.3
1,330 reviews
5 stars
960
4 stars
124
3 stars
53
2 stars
34
1 star
159

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the professionalism and kindness of the medical staff, particularly highlighting individual providers for their attentive care.

Customer Service

Feedback was mixed regarding customer service, with some praising the front desk staff while others reported unprofessional behavior and poor communication.

Wait Times

Numerous reviews mentioned long wait times for appointments, often exceeding expectations, leading to frustration among patients.

Facility Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for visitors.

Overall Experience

While many customers had positive experiences and expressed satisfaction with their care, there were significant complaints about disorganization and lack of attention to patient needs.
  • SK
    Sherry Klut
    2 days ago
    5.0
    Dr.Mark Jones the podiatrist I give a 5+ star rating. My client Garry Thiel is his patient, I have been saying he has cellulitis for a couple months now, his other docs wouldn’t do anything for it. Dr.jones diagnosed and treated immediately during a nail cutting appointment! Ty so much for taking such great care of him
  • CC
    China Camacho
    3 days ago
    5.0
    The staff are so nice and friendly and place it’s very clean
  • JB
    J B
    4 days ago
    1.0
    Dr Freeny, NP???....your staff is AWFUL! You KNOW they ignore patient calls and nothing is done about it. Absolutely negligent and pathetic. Time and time again, the staff promises to call, get forms done, and they never follow through.
  • RB
    Renee Brown
    6 days ago
    3.0
    Doctor (nurse practitioner), awesome. Lobby staff are often preoccupied and unaccommodating, prioritizing personal conversation over professionalism and patient assistance.
  • LW
    Latrice Williams
    Oct 29, 2025
    5.0
    I’ve seen the podiatrist Mark Jones and the chiropractor Trinidad Jones. Both awesome medical providers!!

Frequently Asked Questions About Hammond NorthShore Health Center

What kind of healthcare services does Hammond NorthShore Health Center provide?

Hammond NorthShore Health Center is a federally qualified community health clinic offering medical services to help you feel well, with doctors and nurses who listen and provide personal care.

Where is Hammond NorthShore Health Center located?

It is located at 1828 165th Street, Hammond, IN 46320, USA.