Hammond NorthShore Health Center

4.3
1345 reviews

About

Medical Clinic
NorthShore Health Centers is a non-profit federally qualified community health clinic in Portage, Merrillville, Lake Station, Hammond, La Porte and Chesterton, Indiana. The health care professionals at NorthShore are dedicated to helping you feel good. By combining our expertise with a unique personal touch, we provide the highest level of care. Doctors and nurses you can talk to. Who will listen. Who will promise their very best to make you… Feel Well!

Location

Hammond NorthShore Health Center
1828 165th Street, Hammond, IN
46320, United States

Reviews

4.3
1,345 reviews
5 stars
970
4 stars
124
3 stars
53
2 stars
35
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praise their friendliness and professionalism, others report unprofessional behavior and poor communication.

Wait Times

Many customers express frustration with long wait times, often exceeding scheduled appointment times, leading to dissatisfaction.

Quality of Care

Several reviews highlight positive experiences with doctors and nurse practitioners, noting their attentiveness and thoroughness, while others mention feeling rushed or dismissed.

Facility Cleanliness

The facility is generally described as clean and well-maintained, contributing positively to customer experiences.

Customer Service

Customer service experiences vary widely; some customers report excellent service, while others describe significant issues with the front desk staff.
  • AZ
    Anna Zahora
    5 days ago
    5.0
    I took my daughter for a walk-in at the Hammond clinic awhile ago. She saw Kevin Hineman and he was great. He corrected another Dr's error of giving my daughter antibacterial ointment for a yeast infection and he held and interacted with her which she loved. Highly recommend him for babies.
  • JP
    Jackie P
    Dec 5, 2025
    1.0
    Here to warn others about “Dr. Soyong Lee”. She doesn’t listen to your concerns. Avoid at all cost. She pushes medicine instead of listening. Very rude and should not deal with people at all.
  • NO
    NIVO onairam
    Dec 4, 2025
    1.0
    A nurse checking my temp, pulled my mask OVER MY EYES, to put the thermometer over my mouth, and she also humiliated me when I told her my insurance wanted the clinics NPI # to process an approval--she said, right in front of the doctor, "we don't give out doctor's information!" She made it seem like I was asking for his SSN or something.
  • LK
    Liz .K
    Dec 3, 2025
    2.0
    Everyone there is amazing and the I've only ever had problems with family care. I had to wait over an hour past my appointment time just to get a vaccine. They always take me in well after the time I'm supposed to show up. And when I saw the doctor he spent most of his time talking about how I need to lose weight..
  • ZC
    zayra cervantes
    Dec 2, 2025
    1.0
    my mom recently had an appointment where she experienced racism by a doctor there. he was frustrated because she needed a translator & was later laughing at her because she misunderstood something. very unprofessional had i found out who that doctor was he wouldn’t be one any more!

Frequently Asked Questions About Hammond NorthShore Health Center

What kind of healthcare services does Hammond NorthShore Health Center provide?

Hammond NorthShore Health Center is a federally qualified community health clinic offering medical services to help you feel well, with doctors and nurses who listen and provide personal care.

Where is Hammond NorthShore Health Center located?

It is located at 1828 165th Street, Hammond, IN 46320, USA.