Hammond NorthShore Health Center

4.3
1359 reviews

About

Medical Clinic
NorthShore Health Centers is a non-profit federally qualified community health clinic in Portage, Merrillville, Lake Station, Hammond, La Porte and Chesterton, Indiana. The health care professionals at NorthShore are dedicated to helping you feel good. By combining our expertise with a unique personal touch, we provide the highest level of care. Doctors and nurses you can talk to. Who will listen. Who will promise their very best to make you… Feel Well!

Location

Hammond NorthShore Health Center
1828 165th Street, Hammond, IN
46320, United States

Reviews

4.3
1,359 reviews
5 stars
983
4 stars
124
3 stars
54
2 stars
35
1 star
163

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the professionalism and caring nature of the medical staff, particularly highlighting specific doctors and nurses.

Communication Issues

Several reviews mentioned poor communication from front desk staff, including unprofessional behavior and long wait times for check-ins.

Wait Times

Multiple customers expressed frustration with long wait times, both for appointments and in waiting rooms, often exceeding expected durations.

Mixed Experiences

While many had positive experiences with specific providers, there were notable complaints about certain doctors and staff members, indicating inconsistency in care.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing positively to the overall experience.
  • AV
    April Valliant
    4 days ago
    5.0
    The podiatrist Mark Jones was the best he was patient and kind my name was called quickly my wait time was not long the nurse was very nice and was able to answer all my questions
  • KM
    KeithDavid “David” McPherson
    Jan 2, 2026
    5.0
    This is how I wish all of my doctors appointments would be. This will be my new medical home.
  • TS
    ToniB0612 S
    Dec 17, 2025
    5.0
    you guys are very professional and caring you listen and you understand a patience needs thank you
  • AZ
    Anna Zahora
    Dec 11, 2025
    5.0
    I took my daughter for a walk-in at the Hammond clinic awhile ago. She saw Kevin Hineman and he was great. He corrected another Dr's error of giving my daughter antibacterial ointment for a yeast infection and he held and interacted with her which she loved. Highly recommend him for babies.
  • NO
    NIVO onairam
    Dec 4, 2025
    1.0
    A nurse checking my temp, pulled my mask OVER MY EYES, to put the thermometer over my mouth, and she also humiliated me when I told her my insurance wanted the clinics NPI # to process an approval--she said, right in front of the doctor, "we don't give out doctor's information!" She made it seem like I was asking for his SSN or something.

Frequently Asked Questions About Hammond NorthShore Health Center

What kind of healthcare services does Hammond NorthShore Health Center provide?

Hammond NorthShore Health Center is a federally qualified community health clinic offering medical services to help you feel well, with doctors and nurses who listen and provide personal care.

Where is Hammond NorthShore Health Center located?

It is located at 1828 165th Street, Hammond, IN 46320, USA.