Broad Smile Dental Center

Reviews

• WR

  William Ramsey

  Oct 6, 2025
  5.0
  My wife has been coming here for 15 years. They take Medicaid and many other insurance plans. She hasn't had a cavity since she started coming here! My insurance isn't accepted or I could come here too!
• MR

  Mindi Ramsey

  Apr 11, 2019
  2.0
  If you're only getting your teeth cleaned, this dental center is fine. You'll get in-and-out in an hour with cleaned teeth. Hygienists are very nice. If you are dealing with the scheduling staff, you might have a different experience. It feels like high-pressure sales when they persistently try to schedule check-ups even if you don't want them every six months (e.g. my husband.) Billing can be a challenge if your address is changing. I have always paid my dental bills on time for the past few years, but when I notified them my address was changing, they told me I was required to pay my entire dental bill upfront. I have had two dental fillings replaced, which have both been negative experiences for me. One composite filling was replaced with an alloy filling that the dentist pressured me into, and I have had sensitivity issues ever since and weaker teeth. The other composite filling was replaced and less than 48 hours later, my tooth fractured. I was NOT informed about the risks or how large the filling was. I felt like the filling itself was rushed and that a poor job had been done. I did not feel comfortable telling the dentist I thought it was his fault because what do I know about dentistry? He did not take any responsibility for the tooth damage - blamed it on my tooth. They gave me an immediate X-ray and told me I needed a crown. I decided to get the crown elsewhere, and they would not release the X-ray to the other dentist until our "outstanding balance" - that we always pay with the dental insurance reimbursement check - was "paid in full now." I'm not sure what to think, except that this place does shoddy dental work and does not treat good-paying customers with respect.

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