Brand Certified
Quest Diagnostics - Closed
2.8(27 reviews)
Certified by Quest Diagnostics - Closed • Apr 12, 2026
Business Details
7972 W Jefferson Blvd, Fort Wayne, IN
46804, United States
Certified by Quest Diagnostics - Closed • Apr 12, 2026
(260) 234-9927
Certified by Quest Diagnostics - Closed • Apr 12, 2026
https://www.questdiagnostics.com/locations/detail.html/J1M/46804/75/1
Certified by Quest Diagnostics - Closed • Apr 12, 2026
About
Certified by Quest Diagnostics - Closed • Apr 12, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics - Closed • Apr 12, 2026
Hours
Certified by Quest Diagnostics - Closed • Apr 12, 2026
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Reviews
2.8
27 reviews
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13
- DBDavid BattaApr 22, 20221.0Quest Diagnostics provided services in the way of lab work. Unfortunately, Quest made a mistake in submitting payment information to the insurance company. The insurance company rejected it due to improper information being submitted. Quest refused to resubmit and decided that I needed to pay the full amount. They were the only department that made a mistake in billing. It is sad that they feel patients going through life procedures are held responsible for Quest incompetence in billing and Quest refuses to correct their own mistakes.
- LMLeslie MendozaFeb 11, 20215.0Although getting through to someone on the phone is nearly impossible when I went online the process to schedule the appointment was fairly easy. There was no wait time, as soon as I arrived Janet checked me in. Janet was amazing! When she took my blood it only stung a little and she was really quick and efficient. This was one of the best experiences I had with a blood draw. Hardly any pain, in and out in 15 minutes tops.
- MMmisselissalkNov 10, 20201.0When we tried calling to find a human to talk to, they keep sending you in circles and there is no obvious way to leave a message.
- ALAllison LloydJul 16, 20201.0Turn around time for producing test results is completely unacceptable. Stated time frame was 7-10 days and here I am on day 11 still waiting... avoid anywhere affiliated with this lab at all costs!
- CWCandice WagnerNov 25, 20191.0Husband and I came in to get simple health screening for work. When the lady came out to get my husband we asked if we could switch appointments because I'm pregnant and we have been fasting (so I'm nauseous) and she acted like we were crazy and had a very rude demeanor. They need some work with customer service.
Frequently Asked Questions About Quest Diagnostics - Closed
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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