Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.1
33 reviews
5 stars
17
4 stars0
3 stars0
2 stars0
1 star
16
- LBLaura BellSep 17, 20251.0Absolutely use another company. I will say Eileen is incredible! But the woman who is in billing that gets the information from the doctor and sends to insurance is AWFUL! Never replies to email or messages, Dr doesn't receive papers and then if they do then she states Dr office isn't sending them. I even had the Dr hand me the forms he faxed to them the day of an appointment. She finally calls and tries to tell me to LISTEN to her. I don't think so lady. You aren't doing your job and only now calling cause I have a feeling your supervisor spoke to you. This is for a replacement wheelchair after the first wheelchair was damaged in a car accident. It's been a YEAR of back and forth and denials cause they weren't sending the right forms in time. Absolutely ridiculous customer service. Moving on to a different company.
- LWLily WrayDec 10, 20241.0Fort Wayne chapter is terrible. Son's wheelchair ordered in May, it's now middle of December, no news.
- JMjennifer maldonadoSep 6, 20245.0I have had the pleasure of having the team work with my son and all his needs with getting to and from places. Such great people to work with!
- BKBrianna KostebaJul 2, 20245.0Elaine was great at fixing my son’s bath chair.
- BZBrooke ZodaMar 13, 20241.0literally no one ever responds to emails or voicemails, or answers calls. the wait time just for a response on top of the wait time for an order is super long. it has taken a year to try to get a SmartDrive and that's with constant voicemails and emails
Frequently Asked Questions About National Seating & Mobility
What services does National Seating & Mobility in Fort Wayne offer?
NSM offers one-of-a-kind mobility solutions designed for comfort and safety, including remote evaluations and service & repair of mobility equipment.
Where is National Seating & Mobility located in Fort Wayne?
The store is located at 3927 Kraft Pkwy, Suite A, Fort Wayne, IN 46808.
What are the operating hours of National Seating & Mobility?
The store is open Monday to Friday from 8:00 AM to 4:30 PM and closed on weekends and major holidays.
How can I contact National Seating & Mobility in Fort Wayne?
You can call them at +1 260-489-5200 or email FtWayne@nsm-seating.com for inquiries.
Does National Seating & Mobility in Fort Wayne accept debit card payments?
Yes, they accept debit card payments and have a wheelchair accessible entrance for all customers.
What professional associations is National Seating & Mobility part of?
They are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Are there any nearby places to visit when coming to National Seating & Mobility in Fort Wayne?
Yes, nearby you can visit Aunt Millie's Bakery Outlet for fresh baked goods or relax at Tranquil Touch Spa for a day spa experience.
How can nearby businesses like Sherwin-Williams and Beacon Building Products help customers visiting National Seating & Mobility?
Customers can combine their visit with shopping at Sherwin-Williams or Beacon Building Products for home improvement and building supplies located nearby.
Is it convenient to ship packages when visiting National Seating & Mobility?
Yes, FedEx Ship Center and FedEx Express Ship Center are nearby, making it convenient for shipping needs during your visit.
What is the focus of National Seating & Mobility's clinical support?
They provide flexible, highly professional clinical support tailored to clients, physicians, and therapists to promote independence and self-reliance.