Lutheran Downtown Stellhorn ER provides quick, convenient, 24/7 access for patients with emergent and potentially life-threatening conditions – heart attacks, strokes, head injuries, fractures, abdominal pain, respiratory issues and more. The community’s newest ED includes:
- Board-certified ER physicians and ER-trained nurses
- Nine exam rooms, including a negative airflow room
- Major treatment room
- Decontamination room
- Onsite lab and diagnostic imaging services (X-ray, CT and ultrasound)
- Fast access to Lutheran Health Network's critical care services
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.