LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported feeling ignored or receiving poor service.
Product Quality
Many customers appreciated the selection and quality of glasses and lenses, although there were complaints about issues with orders and product defects.
Staff Knowledge
Several reviews highlighted the staff's knowledge and expertise in helping customers choose the right products, though some customers experienced frustration with staff training and responsiveness.
Store Environment
The store's atmosphere received mixed reviews, with some customers noting cleanliness issues and a cramped waiting area, while others enjoyed the overall shopping experience.
Appointment Issues
Numerous customers reported difficulties with scheduling appointments and follow-up services, indicating a need for improved operational efficiency.
JE
Jay Esparza
6 days ago
5.0
Great experience , met with Reed Daniel who was my consultant. He was very knowledgeable and accommodating. Definitely make my visit efficient just how I like things.
AR
Andrik Rodriguez
Oct 14, 2025
1.0
I went to the store to buy sunglasses, nobody came to help me, I approached to a sales guy and he said "everyone was busy and asked me to wait" when finally a girl decided to help me, she was not in the best mood, she did not look at me, she did not clean the sunglasses before packing them (they were all full of finger prints) she made some disgusting faces because of my accent. I do not recommend this store due to my experience.
TB
Tee Bass
Sep 30, 2025
5.0
Great for glasses or contact lenses.
Awesome team!!! Always Informative, patient, kind, and helpful!!! Great products, great pricing, and a great place to help you see your best every day! 👓✨🤓
Thank you ☺️
IC
Integrity Floor Coverings
Sep 18, 2025
5.0
I had a great experience Janet getting my glasses fitted. I couldn't be happier.
KH
Kyle Herman
Sep 8, 2025
5.0
Great experience getting my children's glasses here. I believe the quality is better than alternative options in the area although prices aren't the lowest. I like the service as well. Kathryn helped us.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of the LensCrafters store at 105 West Coliseum Boulevard?
LensCrafters is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via the LensCrafters scheduling link provided: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0113&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What popular designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and many more.
Are there any nearby places I can visit when I come to LensCrafters at Glenbrook Square?
Yes, LensCrafters is located in the Shoppes at Glenbrook, near popular stores and shops like Coach, Banana Republic, Rogers & Hollands® Jewelers, Starbucks, and Glenbrook Square shopping center where you can shop and dine before or after your visit.
Can I grab a coffee nearby when visiting LensCrafters?
Absolutely, there are Starbucks coffee shops near LensCrafters where you can enjoy a coffee during your visit.
What other shopping options are available around LensCrafters for fashion and accessories?
Nearby shopping includes boutiques and clothing stores like francesca's, Garage, Rally House, Pandora jewelry, and The Walking Company shoe store for a variety of fashion and accessory options.
Is LensCrafters accessible for wheelchair users and what payment options are available?
LensCrafters has a wheelchair-accessible entrance and accepts multiple payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.