Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
217 reviews
5 stars
165
4 stars
9
3 stars
4
2 stars
11
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Betsy, Marie, and Logan for their exceptional service.
Product Quality
Customers appreciated the wide selection of glasses and the quality of products offered, although some expressed dissatisfaction with specific issues like incorrect lenses.
Mixed Experiences
While many reviews were positive, several customers reported negative experiences related to poor service, lack of attention, and issues with appointments.
Value for Money
Customers noted that LensCrafters offers good value for their products, with competitive pricing and promotions, although some felt prices were not the lowest.
Store Environment
Feedback indicated a need for improvement in store cleanliness and organization, with some customers mentioning cramped waiting areas and unkempt exam rooms.
- SSSmileyLakerRNJan 4, 20265.0Cora was amazing! She was patient, knowledgeable, and so very kind to fit me to the new world of wearing prescription glasses. She also helped my daughter with contacts for a great price and a year supply! 10/10 service. Look up Cora at the Fort Wayne store in Glenbrook mall!
- MGMariah GoetzDec 31, 20253.0I felt extremely rushed, before I knew it I was walking out with nearly $300 less in my pocket.
- EFE FDec 23, 20255.0Purchasing a new car or even a new pair of glasses can sometimes be a bit stressful, especially when trying a new place to do business. Despite having many positive experiences with providers back east, I wasn’t sure what to expect. I’m happy to share that my recent experience at LensCrafters was outstanding. Logan and Dr. Sandra Robel, who performed my eye exam, provided excellent service, affordable pricing, and real value. Their professionalism, attention to detail, and friendly approach made the whole process smooth and enjoyable. Financial considerations are important, and I’ve found that LensCrafters offers the best overall value. I had considered other providers thinking I might get a better deal, but after this experience, I’m confident LensCrafters is the best choice. I don’t often write reviews, but when exceptional service meets great value, it deserves to be shared. I plan to continue doing business with LensCrafters and would gladly give them unlimited stars for their outstanding service. I highly recommend them! Go see Logan for his expertise and ask for Dr. Sandra Robel for your eye exam! They provide outstanding service, excellent value, and a smooth, friendly experience.
- TSTodd StouderDec 14, 20255.0Very happy with our experience at Lens Crafters. Got right in to see the optometrist and got our frames picked out in about an hour. Friendly and helpful staff .
- KRKourtney ReedDec 8, 20255.0I really enjoy this Len crafters. The staff there is really pleasant. This visit I went without help and sometimes it’s hard to pick glasses when you don’t have someone to ask how you look. Reed helped me this time and asked me questions I hadn’t consider like am I used to nose pads or wire frames. I alway have a good experience at this branch!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of the LensCrafters store at 105 West Coliseum Boulevard?
LensCrafters is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via the LensCrafters scheduling link provided: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0113&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What popular designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and many more.
Are there any nearby places I can visit when I come to LensCrafters at Glenbrook Square?
Yes, LensCrafters is located in the Shoppes at Glenbrook, near popular stores and shops like Coach, Banana Republic, Rogers & Hollands® Jewelers, Starbucks, and Glenbrook Square shopping center where you can shop and dine before or after your visit.
Can I grab a coffee nearby when visiting LensCrafters?
Absolutely, there are Starbucks coffee shops near LensCrafters where you can enjoy a coffee during your visit.
What other shopping options are available around LensCrafters for fashion and accessories?
Nearby shopping includes boutiques and clothing stores like francesca's, Garage, Rally House, Pandora jewelry, and The Walking Company shoe store for a variety of fashion and accessory options.
Is LensCrafters accessible for wheelchair users and what payment options are available?
LensCrafters has a wheelchair-accessible entrance and accepts multiple payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.