Kroger Pharmacy

Reviews

• CC

  Catherine

  Nov 12, 2025
  1.0
  Absolutely awful drive thru. There is no reason for someone to be sitting at the window for over 10 mins, with a line behind them. Pull people forward, especially during rush hour. And to have a tech in training running the drive thru at that during busy time is goofy. This should be common sense.
• JA

  Jeremy Armstrong

  Nov 29, 2024
  1.0
  Waited 2.5 weeks for a mental health medication. First it needed approval from Kroger then insurance then Kroger again. And they wonder why there is a mental health crisis. Pharmacies don’t help any.
• FR

  Foxii Roxii

  Oct 3, 2022
  5.0
  Awesome team !! One pharmacy told me at the last minute they couldn't fulfill my order BUT Kroger did, 30 minutes before they were to close. I appreciated that from the bottom of my heart. Excellent customer service and Thank you❣️
• EG

  Ebony Gray

  Mar 2, 2022
  1.0
  This is my first time using Kroger's pharmacy and my experience was horrible. My regular cvs has been out of my medication for awhile so I was recommended to have my prescription sent to Kroger's or Walmart. I chose this Kroger's (which was a horrible idea). I called the 1st time to get told my prescription was on hold to call my insurance. Called my insurance they fixed the issue and was told to call Kroger's pharmacy back to let them know. Called a second time and spoke to Pharmacist Jada. Who was extremely rude..told me that I was a lie that nobody told me my prescription was on hold by insurance . If I wanted my prescription filled tell my insurance they can risk their own license. Remind you I'm confused by her response and doing what her staff told me to do and call my insurance. She continued with asking me crazy questions and when I asked why are you asking me this she yells I don't know you! I don't know who you are or why you want your prescription as if I'm some junky. If my prescription was too soon then as a professional you properly explain to me that your staff wrongfully explained wrong and not harass me because you have already stereotyped me without knowing me or understanding what I was trying to explain to you!Needless to say I have called multiple ppl from the customer service to pharmacy board etc until I get a good response I need to make sure she doesn't treat anyone else as I was..or stereotype again! I will contact the NAACP if needed this was hurtful and unbelievable.

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