Family First Vision- Jefferson Pointe

4.8
776 reviews

About

OptometryEye Care CenterPV OD
Family First Vision- Jefferson Pointe is your neighborhood eye doctor located at 4150 West Jefferson Blvd.. Your Fort Wayne eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Family First Vision- Jefferson Pointe
4150 West Jefferson Blvd., Fort Wayne, IN
46804, United States

Hours

Reviews

4.7
187 reviews
5 stars
165
4 stars
9
3 stars
4
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and accommodating, creating a welcoming environment for customers.

Doctor Experience

Many customers highlighted the thoroughness and professionalism of the doctors, particularly Dr. Fraser, who was noted for her detailed explanations and personable approach.

Billing Issues

Several reviews mentioned concerns about unexpected charges and lack of transparency regarding costs, leading to dissatisfaction with the billing process.

Overall Experience

Most customers reported positive experiences, expressing satisfaction with the service and care received during their visits.
  • KK
    Kelley
    3 days ago
    5.0
    The staff was nice, very knowledeable and prompt. Not much waiting time either.
  • NH
    Noah Hardesty
    Jan 3, 2026
    4.0
    The eye doctor was awesome, very friendly, nice, and helpful. But it took quite a few attempts to get my eye pressure correct, which meant I had to sit through the horrid eye puff many, many times. But overall, it was a pretty good visit that will hopefully result in some good glasses that I can see out of in 14 business days!
  • DS
    Denise Sacker
    Dec 31, 2025
    5.0
    Love Dr. Fraser, she is fantastic. Had fun interacting with the staff also. Wonderful experience. Diamond is a jewel. She was amazing helping me pick frames.
  • TM
    Troy Minton
    Dec 30, 2025
    5.0
    Dr. Fraser is wonderful, I followed her to the JP Office from Glenbrook. Great care and very knowledgeable.
  • WG
    Wendy Geisman
    Dec 14, 2025
    1.0
    Over charged us after insurance paid all of bill last year. We didn't get to choose anything with lens and never got reciept of what we actually paid for. Even after asking for it to be emailed 2 times now. We will no longer be going to pearl vision after this year.

Frequently Asked Questions About Family First Vision- Jefferson Pointe

What services does Family First Vision- Jefferson Pointe provide?

Family First Vision- Jefferson Pointe offers comprehensive eye care with a focus on eye health and wellness, including annual eye exams to check vision changes and overall eye health.

Where is Family First Vision- Jefferson Pointe located?

It is located at 4150 West Jefferson Blvd., Store N-7A, in the Jefferson Pointe shopping area, Fort Wayne, IN 46804.