LensCrafters

4.3
176 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
800 N Green River Rd, Evansville, IN
47715-2471, United States

Hours

Reviews

4.5
164 reviews
5 stars
137
4 stars
6
3 stars
4
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and professional, with specific mentions of individual employees who provided exceptional service.

Customer Experience

Many reviews highlighted positive experiences, noting the ease of the process and the attentiveness of the staff during appointments and frame selection.

Product Quality

Customers appreciated the wide selection of frames and lenses available, often mentioning satisfaction with their purchases.

Service Issues

Some customers reported issues with appointments, miscommunication regarding prescriptions, and delays in receiving glasses, indicating a need for improvement in operational efficiency.

Pricing Concerns

A few reviews expressed dissatisfaction with pricing, suggesting that some felt the services were overpriced compared to competitors.
  • MH
    Mark Hayes
    6 days ago
    5.0
    Olivia was friendly and helpful
  • JP
    John Pfister
    Nov 14, 2025
    5.0
    Customer service above and beyond the call of duty. The staff made sure I was happy and got what I wanted and what I could afford. I will be a loyal customer here!
  • BP
    Beth Phillips
    Nov 8, 2025
    5.0
    Repaired my glasses with great customer service and no charge! Thank you
  • TM
    Trey McGuinn
    Oct 7, 2025
    5.0
    Such a fun and easy experience! The staff is kind, caring and knowledgeable. Especially the doctor. So very informative and went above and beyond with care of making sure I received exactly what I needed. Thank you so much!
  • NW
    nena williams
    Sep 2, 2025
    5.0
    I went to see Dr. Alberts after being given the wrong prescription for years at a different eye doctor, and she was a breath of fresh air. Without a doubt, she is the most bubbly, attentive, and dedicated doctor I’ve ever known. She immediately got my prescription fixed and thoroughly talked me through everything she was doing, all while being beyond lovely to talk to.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.