Business Details
About
Home Health Care ServiceMental Health ServiceRehabilitation CenterSenior Citizen Center
Home Instead of Elkhart delivers trusted senior care in Elkhart County, serving Elkhart, Goshen, Bristol, Middlebury, New Paris and more! We specialize in Alzheimer's & dementia care, meal prep, diabetes management, arthritis support, personal hygiene care, medication reminders, transportation, and 24/7 home care. Call 574-875-7777 for your free Care Consultation today!
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
112 reviews
5 stars
102
4 stars
5
3 stars0
2 stars1
1 star
4
- SRsheila robinsonOct 2, 20255.0Had nice visit and dinner with my brother
- MDMissi DanSep 2, 20255.0Home Instead is an amazing company for home care. The care workers are very nice and go above and beyond their duties. The staff in the office are caring and always helpful. I have been a client for a little over a year and have no complaints so far!
- CGChloe GanserJul 10, 20251.0Home Instead did not value my time. I had an appointment scheduled for a home visit and intake, but no one showed up. I understand if they decided I wasn’t a good fit for their services, but it's unprofessional not to notify a potential client of that decision. When I called the office to follow up, the woman I spoke to was unprofessional and insensitive. She also referred to clients as "old people" instead of using appropriate terms like "geriatric care," which was disappointing and concerning given the nature of their services.
- CBCIndy BarnardJul 15, 20225.0They have helped us tremendously.
- CTCarita TarmohApr 15, 20195.0It's quiet and clean. Staff members are friendly and helpful
Frequently Asked Questions About Home Instead
What is Home Instead?
Home Instead provides a range of senior care services, including personal care, companionship, and specialized care, to help older adults remain independent and safe in their homes.
What services do you provide?
Our Care Professionals help with:
Bathing, grooming, and hygiene
Dressing and mobility assistance
Medication reminders
Toileting and incontinence care
Light housekeeping and laundry
Meal preparation and dietary assistance
Alzheimer's and dementia care
Hospice support
Companionship and social engagement
Errands and grocery shopping
Coordinating with healthcare providers
Ensuring seamless transitions between care settings
Advocating for clients’ needs within healthcare systems
Are your services covered by insurance or Medicaid?
Yes, we accept Indiana Pathways Medicaid waiver benefits and work with all long-term care insurance companies. We handle all the billing for you.
What sets Home Instead apart from other senior care providers?
Home Instead prioritizes being a trusted community and family resource during the aging process. We focus on building relationships, ensuring quality care, and offering expertise tailored to seniors and their families.
How do I get started with your services?
Contact us today to schedule a free consultation, and we’ll discuss your loved one’s needs and create a personalized care plan. You can call us 2/7 at 574-875-7777.
Who are your Care Professionals?
The passion to care is already in some people; they just have to give it a purpose. At Home Instead, caring is our passion. And it starts with our Care Professionals! Our Care Professionals are trained, experienced, and compassionate individuals dedicated to providing quality care. They undergo thorough annual background checks and continuous training.
Can I choose the Care Professional for my loved one?
We always aim to match your loved one with a Care Professional who fits their needs, preferences, and personality. That’s why our Care Consultations are so important – they help us understand what matters most to you and your loved one, and give us the background we need to make the best match. We’ve been in this business for a long time, so you might be surprised by who we choose, but trust us – we know exactly what we’re doing!
Are your Care Professionals insured and bonded?
Yes, all of our Care Professionals are fully insured and bonded. This ensures your loved one receives care from highly qualified, reliable, and trustworthy individuals, giving you peace of mind and confidence in our professionalism and quality standards.
Do you provide 24-hour care?
Yes, we offer flexible care options, including 24/7 awake care, live-in Care Professionals, overnights, weekends and holiday care.
What is the process for scheduling care?
We work with you to create a schedule based on your loved one's and your own needs, whether it's a few hours a day or around the clock care. You are able to change and adjust your loved one's schedule whenever needed, you're not locked into a schedule or contract!
Do you provide care for individuals with Alzheimer’s or other forms of dementia?
Yes, we have specialized training for our Care Professionals that show a passion and patience for our clients dealing with different forms of cognitive decline.
What areas do you serve?
We cover all of Elkhart County. Bristol, Elkhart, Wakarusa, Millersburg, Middlebury, Goshen, New Paris, Nappanee, and Shipshewana. We also have two other locations covering Michiana and Northeastern Indiana.
Can you help with transportation?
Yes, we offer transportation as part of our comprehensive care services. However, we do not provide one-time or as-needed transportation for appointments or surgeries. Transportation is included as part of an ongoing care plan tailored to your loved one’s needs.
How much do your services cost?
Cost varies based on the frequency and length of care needed as well as the payer source. Contact us today for a personalized quote.
How do I pay for services?
We accept private pay, Indiana Pathways HCBS Waiver, VA Care in the Community Benefits, and long term care insurance. We handle all the billing for insurance claims or Medicaid. We do ask for a deposit for initial services up front with private pay or long term care insurance that can be returned at the end of services.
Do you require a long term contract?
No, we offer flexible care plans that can be temporary care or ongoing.
How do I change or cancel services?
Simply contact the office at 574-875-7777.
What is Structured Family Care?
Structured Family Care allows a family caregiver to be compensated for providing full time care to their loved one at home under a per diem arrangement with the Medicaid waiver program.
Do you help with navigating the Medicaid or VA system to help my loved one get their benefits?
Yes, our Home Care Consultant is a certified Medicaid Navigator and can help your family walk through applying for medicaid and then work with you and your case manager at the Area Agency on Aging to get access to the home and community based services that the Indiana Pathways Waiver provides. We also work directly with the VA to make sure your loved one qualifies for benefits and can help you set up your assessment through them as well.
What types of senior care services does Home Instead provide?
Home Instead offers a wide range of senior care services including personal care, companionship, Alzheimer’s and dementia care, medication reminders, meal preparation, and hospice support to help seniors remain independent and safe at home.
Are Home Instead’s Care Professionals trained and insured?
Yes, Home Instead’s Care Professionals are trained, experienced, compassionate, and undergo thorough background checks annually. They are also fully insured and bonded to ensure trustworthy and high-quality care.
Does Home Instead provide 24-hour care options?
Yes, Home Instead offers flexible care including 24/7 awake care, live-in Care Professionals, overnight, weekend, and holiday care to meet different client needs.
Which areas does Home Instead serve?
Home Instead serves all of Elkhart County, including cities such as Elkhart, Goshen, Bristol, Middlebury, New Paris, Nappanee, Wakarusa, and other surrounding areas in Indiana and parts of Michigan.
How can I get started with Home Instead’s services?
You can contact Home Instead to schedule a free consultation by calling 574-875-7777, where they will create a personalized care plan tailored to your loved one’s needs.
Does Home Instead accept insurance or Medicaid for payment?
Yes, they accept Indiana Pathways Medicaid waiver benefits, VA benefits, long-term care insurance, and private pay. They handle all billing processes for you.
What nearby medical services are accessible when visiting Home Instead in Elkhart?
Near Home Instead, you can find several medical services like Michiana Internal Medicine PC, Dr. Israr A. Siddiqi’s internal medicine practice, and Bristol Street Family Practice, making it convenient to coordinate medical and home care needs.
Are there dining options close to Home Instead for visitors or caregivers?
Yes, nearby dining options include Bristol Street Cafe, Scooter’s Coffee, and Lucky's Thai Restaurant, providing convenient places for visitors and caregivers to eat before or after appointments.
What local amenities near Home Instead can assist families during visits?
Families visiting Home Instead can access amenities such as Burton’s Laundry for dry cleaning services and Golo Quickmart convenience store, supporting their daily needs alongside caregiving duties.
Are there nearby community or religious organizations around Home Instead?
Nearby religious and community organizations include Ministerios Llamada Final Manantial De Vida church and Willowdale Church of Christ, which can be supportive resources for families and clients in the area.