Midwest Center for Joint Replacement (MCJR) is a private practice that serves patients with hip and knee conditions. At MCJR, our mission is built upon four core values: Reverence, Innovation, Compassion, and Access to Care. These guiding principles shape our approach to patient care, influence our team culture, and define how we engage with the broader medical community. Every decision we make and every message we share—whether through patient interactions, social media, or educational outreach—reflects these foundational values.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.