Riley Pediatric Primary Care - Bloomington

Reviews

• EL

  Emily Louise

  Nov 28, 2025
  1.0
  I’m incredibly disappointed with the scheduling and care experience we’ve had recently. When I first called to schedule my child’s well-check appointment, the scheduler refused to work with my work schedule, telling me the doctor “needed to stay on a schedule.” I explained that in the past, other schedulers had always helped find times that worked for our family, but this time I was forced to take an appointment that caused me to miss work. We arrived on time for the appointment, only to be placed in a room and left waiting for nearly 50 minutes. No updates, no communication, just waiting with a child who was supposed to receive a vaccination. When the doctor finally came in, we learned that the vaccination couldn’t even be given because we were one week too early. If the original scheduler had been willing to adjust the appointment by a week, this could have been avoided entirely. To make matters worse, when they offered to bring my daughter back the following week to get the missed shot, the scheduler accidentally booked the appointment for the following year instead of the following week. At every step, scheduling, communication, timeliness, and basic attention to detail, we’ve been let down. Families rely on pediatric offices to be organized, consistent, and considerate of parents’ time. This experience has been the opposite, and it’s deeply frustrating to feel like our concerns and schedules don’t matter.
• ME

  Micah Eads

  Jul 28, 2025
  5.0
  Everybody in this office is so friendly and very helpful!
• PR

  Poppi Ro

  Oct 25, 2024
  5.0
  Dr. Simmons is an awesome doctor. He has an awesome team behind him as well. I appreciate everything that he’s done for my kids for their physical health and their mental health.
• AB

  Andrew Buffalino

  Jun 2, 2016
  5.0
  Dr. Simmonds is great.