Club Pilates

Reviews

• SB

  Shamika B

  1 day ago
  5.0
  Thank you to Renee for the best class I’ve had here. I will definitely stay consistent and book her class. She is so sweet and an amazing instructor she doesn’t mind questions and genuinely has a beautiful aura
• LL

  Lisa Leisure

  Oct 24, 2025
  1.0
  I have been an unlimited member of this club since the day they opened.Recently they changed the schedule around, previously level 1 classes were available at 6am which is the time I have always gone. During my last scheduling, I accidently scheduled a 9am class this past Monday. I did not realize my mistake until late Sunday night, when it was too late to cancel through the app without the 20.00 penalty. I called the club at 6am Monday morning. I got the voicemail, left a message about my mistake and said, I want take sure I am not charged the fee for my mistake. I heard nothing back. On my next class zi asked about it, they said they did not see a charge, so I thought it was resolved. On Thursday I got a text from KIAN saying it could only be waived for emergencies. This morning when I went in for class, she was working and I said zi got your text saying you can not waive this. Her response was so rude and uncaring, no only for emergencies. I said so if I had lied about the reason you could have? Same smug look. I said I have an unlimited pachage, that I only use about 22 times a month because of my job, and you can't waive it? She said no. I said then cancel my membership. Without pause she says ok and starts entering the cancelation in the Computer system. Then told me I have to pay for the next 30 days too. I was so pissed, I left without taking my class. Classes where always full when Hannah was manager and everyone loved her. I have been wondering lately why classes are at 50% or less, perhaps it's this girls nasty attitude and lack of any kind of Customer care. I can not believe the owner of this club wants to lose clients over 20.00 and she had no qualms with it. In fact she was having a big laugh with the instructor at the desk as I pulled out of the parking lot.
• SF

  samuel freeman

  Jun 23, 2025
  1.0
  Although the different classes are great, there are a few problems I had. They do not let you advance to the higher level classes very easily even though you've been there for a longer period of time. On top of that, they have a large cancellation fee, and they will not let you switch locations even though they are a chain company. Cancelling was difficult as the manager would not answer any calls or emails. Would highly recommend looking elsewhere.
• KK

  Kaley Keating

  May 29, 2024
  5.0
  I love Club Pilates in Avon! After my ACL surgery I was very discouraged. I was unsure as to how I was going to get back into working out without re-injuring it. Pilates was my answer. The instructors are great & very accommodating!
• KR

  Katie Ryan

  Sep 11, 2023
  5.0
  Love this place! Everyone is so nice and always there to greet you and ask you how you’ve been. Lots of variety in classes, and there are more on the way! Don’t be fooled—these classes will kick your butt (in the best way possible). Based on my schedule I usually take classes with Jordan, Hannah, or Madison, and I love all 3! They are quick to offer advise and modifications to make class easier or more difficult based on your experience level. I had an issue with the app when I first joined and Hannah was super helpful and quick to resolve the problem so I didn’t miss out on getting anything scheduled. Keep up the great work ladies! Can’t wait to see how the studio keeps growing!

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