NextGen Dental & Orthodontics

Reviews

• MM

  Miramar

  Mar 31, 2026
  1.0
  I am extremely dissatisfied with this dental clinic — constant delays of more than 40 minutes have become the norm, even though appointments are scheduled for a specific time, which shows a complete lack of respect for patients; even more frustrating is the staff’s behavior — no apologies or explanations, just rude and condescending attitudes, as if your time has no value. What raises even more concern is their approach to treatment: they may insist that you need 5–6 fillings, but after visiting another dentist, it turns out these procedures are not needed at all, creating a strong impression that unnecessary treatments are being pushed deliberately to charge more through insurance. This level of service and integrity is absolutely unacceptable.
• JM

  Jailene Miranda

  Mar 30, 2026
  1.0
  Honestly, I would give this place 0 stars if I could. The front desk staff, especially the blonde with glasses, has been extremely rude every time I’ve visited. I’ve only had one decent greeting from another receptionist, but everyone else seems unnecessarily unfriendly. My main concern, though, is the dental care itself. I went in because something was clearly wrong with my gums, but the dentist didn’t fully examine me and seemed to brush me off. I was told to wait 3–6 months to see if the issue would improve, but it only got worse. I was in pain and knew this wasn’t normal. I’ve since moved to a different dentist who actually cares and resolved my issue. I’m extremely disappointed with both the staff and the level of care here. The way my situation was handled, along with the consistently unpleasant attitudes at the front desk, makes it hard to recommend this office to anyone. Save your time and money just go somewhere else!!!!! I am sharing this review to inform others; I do not wish to be contacted about it.
• OD

  Olesia Drohomyretska

  Mar 28, 2026
  1.0
  I made my first appointment through Instagram. Later I had to cancel it and I asked what other day I could be rescheduled to, to which I received the answer "We canceled your appointment" and after that I was blocked!
• KH

  Kei Hinkes

  Mar 17, 2026
  1.0
  If I could rate them a 0 I would. The staff was rude to me from the get-go. I had asked about a service and the scheduler told me they provided it but when I asked the dentist he belittled me for even asking. The hygienist called me a child and spoke down to me despite me being 23. The dentist took a quick look at my mouth and charged me for a "full mouth debridement" despite going back and seeing it wasn't as bad as he thought - which was something I had no say in and my insurance didn't cover fully unlike a normal cleaning. He told me I needed to visit every 3 months to get cleanings or else he'd charge me more in the future. When I asked about potential ways to fix my bite, the dentist and hygienist both couldn't believe my bite was as it was and demeaned me for that as well, as if I CHOSE to have a jaw that didn't line up properly. I have never felt so angry, insulted, and infantilized in ANY medical office as I did in this dentist office and I can not in good faith recommend it to anyone. In the future, simply to avoid this practice, I will drive 45min each way to go to the dental office I went to prior to moving to Wheeling - that is how poor this experience was.
• MB

  morteza bazregar

  Mar 16, 2026
  1.0
  My wife visited your office because she had severe tooth pain. The reason for the visit was a broken tooth and another tooth that needed a filling. The filling was covered by our insurance. However, the doctor told her that because she had gone to another dentist to treat the broken tooth, they would refuse to do the filling that was covered by insurance. After that, your office canceled our appointment and treated us with disrespect. This behavior is extremely unprofessional and unacceptable. A medical office should prioritize patient care and respect, not refuse treatment for reasons like this. We are very disappointed with how your office handled this situation.

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