Business Details
About
Home Medical Equipment StoreMedical Supplies
Mark Drug Medical Supply is Chicagoland’s leader in durable medical equipment and we have been providing excellent service and high quality medical supplies for over 35 years. Come stop by our full showroom to see us.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
653 reviews
5 stars
605
4 stars
25
3 stars2
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Teresa received consistent praise for her responsiveness, helpfulness, and ability to simplify the ordering process for breast pumps and other medical supplies.
Efficiency
Customers frequently noted the quick turnaround time for orders, often receiving their items within one to two days.
Product Knowledge
Staff demonstrated strong knowledge about products and insurance processes, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and customer service, indicating a need for improvement in these areas.
- NWNikki WnekDec 11, 20255.0They have been a pleasure to work with. Theresa, specifically, is detailed, helpful, and quick in responding and assisting. They have helped me find the best pumps for me during a unique time in my life. I absolutely recommend!
- JBJasmine BrownOct 24, 20255.0I’ve used this company for the 2nd time with both pregnancies and they were extremely helpful in getting my breast pumps through my insurance. This was a very smooth process and I would highly recommend them! Special thanks to Teresa this second time around!
- TGTamara GustitusSep 4, 20255.0I’ve been using Mark drug medical supply to receive my insurance covered breast pump. Teresa is so responsive and helpful, both for the initial setup and for replacement parts! They deliver very fast as well, within 1-2 business days after sending the email. Requesting a non standard sizing was also no problem!
- KFKelly Frazier-WawireAug 28, 20195.0Within an hour of calling Mark Drug about choosing and ordering a breast pump, they had already sorted out all of my insurance details and had emailed a wealth of information about my choices. I was amazed by how quick, detailed, responsive, and flexible Mark Drug was in working with me to make my choice and reroute it to a new location when I wasn't available to receive it at home. Even with the reroute, I had my breast pump within 48 hours of my original call. I've already recommended Mark Drug to other colleagues, and will definitely continue to!
Frequently Asked Questions About Mark Drug Medical Supply
Where is Mark Drug Medical Supply located?
Mark Drug Medical Supply is located at 548 W Dundee Road, Wheeling, IL 60090, USA.
What are the operating hours of Mark Drug Medical Supply?
Mark Drug Medical Supply is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
What types of products and services does Mark Drug Medical Supply offer?
They specialize in durable medical equipment and high quality medical supplies, and provide onsite services.
Does Mark Drug Medical Supply offer delivery or in-store pickup?
Yes, they offer both delivery—including same-day delivery—and in-store pickup options.
What payment methods does Mark Drug Medical Supply accept?
They accept cash, Mastercard, Visa, debit cards, credit cards, mobile NFC payments, and checks.
How can I contact Mark Drug Medical Supply for orders or inquiries?
You can contact them by phone at +1 847-537-8500 or email at orders@mdwheeling.com.
Is Mark Drug Medical Supply a small business?
Yes, Mark Drug Medical Supply is identified as a small business.
What grocery stores are near Mark Drug Medical Supply?
Nearby grocery stores include Carnicerias Jimenez and Swami Grocers, which are convenient for shoppers combining pharmacy visits with grocery needs.
Which restaurants can I visit near Mark Drug Medical Supply?
Customers can enjoy nearby dining options such as China Buffet, Little Caesars Pizza, Wingstop, Market Square Restaurant, and Stella's Place before or after their visit.
Are there financial services or ATMs near Mark Drug Medical Supply to facilitate transactions?
Yes, nearby financial services include LibertyX Bitcoin ATM, Fifth Third Bank & ATM, Turner Acceptance, and MB Financial Bank, helping customers access cash or financial assistance easily.