Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
251 reviews
5 stars
227
4 stars3
3 stars2
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Aaron, received high praise for their exceptional customer service, being described as knowledgeable, friendly, and attentive.
Eye Exams
Dr. Losurdo was frequently mentioned for providing thorough and accurate eye exams, contributing to a positive overall experience.
Repairs and Adjustments
Customers appreciated the quick and effective repair services offered, with many highlighting Aaron's skills in fixing glasses and providing adjustments.
Cleanliness and Environment
The store was noted for its cleanliness and well-organized layout, making it a pleasant place for customers to browse and shop.
Pricing Concerns
Some customers expressed frustration over pricing, particularly regarding contact lenses and insurance coverage, indicating a need for clearer communication.
- CACourtney AveryNov 15, 20255.0Almost a year later and still LensCrafters Wheaton doesn’t disappoint. More specifically Hayat, my customer service representative!! As much as I would have preferred to gatekeep Hayat, I wouldn’t be doing her much justice if I didn’t share how incredible she is, both at her job and as a person!! I mean she’s truly phenomenal. From the moment I set foot inside she was one of the first/only people to acknowledge me instantly which made me feel more welcomed, and she was quick to offer me her assistance. Of course being that she was so personable I eagerly took her up on that offer and I’m so glad I did!! To say that my experience with the help of Hayat was great would be the understatement of the century. Hayat immediately grabbed me a seat, began to offer any recs if needed, and promptly and knowledgeably advised me of my coverage options with the use of my benefits. She SOOOO patiently and kindly waited for me to pick frames, as I’d come prepared but was impressed with their new collection which left me a bit indecisive. However, Hayat so graciously offered her insight, grabbed others for some added perspective, and even patiently and understandably waited for me to call both my mom and sister for their advice. Most people probably would have gotten frustrated by my lack of inability to decide but not Hayat. She was very empathic and made sure to help select the best frames with the best incentives as well. Couldn’t have had a better experience thanks to Hayat. Immediately we hit it off, forgot I was even looking for glasses, we laughed the entire time, felt as if I was just catching up with an old friend. Hayat thank you for being such a blessing today. I hope both your team and customers alike see this review and give you all the praise and acknowledgment you deserve!:)
- BBBernadette BudnyOct 30, 20255.0The Wheaton store was very clean with a large selection of frames on display to choose from. The sales associate was knowledgeable, helpful, and courteous.
- YGYolanda GarciaOct 24, 20251.0I am not sure what has happened to this Wheaton location but my last visit (over a week ago from this post) and follow up have been poorly handled. I have been a customer of LC for many years and this is bad customer service and poor exam. Maybe it is time to go elsewhere?
- KWKim WeedOct 8, 20254.0Helpful eye doctor and store staff but contacts were quite expensive. Did not carry my contact solution or eyedrops which was very frustrating.
- ABalan brownOct 2, 20255.0Top notch customer service this morning. Thank you Aaron for all your help and detailed steps with everything necessary to get new prescription lenses ordered for my existing frames. I look forward to future visits to this store It’s a daunting task to get new glasses but a knowledgeable agent helps smooth things out! A Brown
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer at the Wheaton location?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess both vision and eye health.
Which designer eyewear brands are available at LensCrafters in Wheaton?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
Does LensCrafters accept vision insurance plans at the Wheaton location?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters Wheaton?
Yes, you can schedule your eye exam online via their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0783&storeId=10851.
What are the operating hours for LensCrafters at 41 Town Square in Wheaton?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at LensCrafters in Wheaton?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does the Wheaton LensCrafters have wheelchair accessible entrances?
Yes, LensCrafters at this location has a wheelchair accessible entrance for customers.
Are there any nearby optometrists to LensCrafters in Town Square Wheaton?
Yes, Doctors of Optometry - Town Square Wheaton is nearby, making it convenient to get eye exams and then visit LensCrafters for eyewear.
What dining options are available near LensCrafters at Town Square Wheaton?
Nearby you can enjoy meals or drinks at Warren's Ale House, try ice cream at High Rollers Rolled Ice Cream, or grab coffee and snacks at Starbucks, all within walking distance.
Which beauty and wellness establishments are close to LensCrafters in Wheaton?
You can visit Daria's Day Spa, Pura Vida Hair Inc., Salon Lofts Wheaton, Hair Metal barbershop, Robyn Rego Salon, and several other salons and spas nearby for hair, beauty, and wellness services.