Brand Certified
Quest Diagnostics
3.7(163 reviews)
Certified by Quest Diagnostics • Apr 05, 2026
Business Details
1113 Fairview Ave, Westmont, IL
60559, United States
Certified by Quest Diagnostics • Apr 05, 2026
(630) 353-0597
Certified by Quest Diagnostics • Apr 05, 2026
https://locations.questdiagnostics.com/il/westmont/1113-fairview-ave
Certified by Quest Diagnostics • Apr 05, 2026
About
Certified by Quest Diagnostics • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 05, 2026
Hours
Certified by Quest Diagnostics • Apr 05, 2026
Monday6:30 AM - 4:00 PM
Tuesday6:30 AM - 4:00 PM
Wednesday6:30 AM - 4:00 PM
Thursday6:30 AM - 4:00 PM
Friday6:30 AM - 4:00 PM
Saturday6:30 AM - 12:00 PM
SundayClosed
11/27/20256:30 AM - 4:00 PM
12/25/20256:30 AM - 4:00 PM
1/1/20266:30 AM - 4:00 PM
Reviews
3.7
163 reviews
5 stars
102
4 stars
7
3 stars
4
2 stars
8
1 star
42
- MIMunavvar IzharApr 3, 20265.0I wish there was shorter wait time and a location convenient in Oak brook, Illinois closer to major residential subdivisions. otherwise excellent staff and service.
- LKLauren KarlMar 25, 20265.0The check in experience and waiting room is not great, but Cynthia was fantastic and helped my child with his blood draw- first try so that outweighs the negatives for me.
- MEMohamed mahmoud ElmehdiMar 12, 20265.0Great experience. I called 15 minutes before arriving and got an appointment right away, and I waited less than 2 minutes. Liz was very kind and gentle during the blood draw. Since I was paying out of pocket, she also took the time to help me understand ways to reduce the cost. Thank you so much Liz!
- AJaddison jadeMar 11, 20261.0The absolute worst quest I’ve ever been to. Lobby full with people who have appointments but somehow keep getting pushed back. Nurses were rude and unhelpful, just telling us it was our faults if we had no appointment (even tho we did). I have waited 30 minutes past my appointment time and still nothing. There have been others here since 8 am (it is after 10 now) who still haven’t gotten taken back but had an appointment. They are over 30 minutes behind on appointments. I understand it is busy but this is unacceptable to wait this long to get a simple blood test.
- NLNicu LSCFeb 23, 20261.0Ivette-unprofessional and rude, she's acting like you should know their rules when nobody inform you about, you check in 20min before closing, walk-in, and at 3min before closing she's telling you that can't take your test because of no paper order-in 21st century they still need a pc of paper, after sending the online order to the email, she said it's past 4pm and can't serve you🤦. How about to come and inform the customer to not loose the 20min in your waiting area, maybe put that in the checkin machine if the employees are too lazy to come and check on that. Also she raise the voice on you to explain you that you have no appointment, if you don't take people with no appointment, update your policies cause the check in machine still give the option for the walk in service. 1 star today.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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