IHPS founder and CEO, Michael Collura, began working in the senior care industry at age 16. His tenure, progressed into learning healthcare management, administration, operations, sales and marketing and ultimately, resulted in the opening of In Home Personal Services in IL in 2004. We quickly earned the respect and trust of our clients and have since grown throughout northern Illinois. Our biggest challenge is to say NO. We've literally served thousands of seniors in northern Illinois and now, we have franchisees helping us to serve even more in Illinois, Florida and Texas. We have wide open and generously sized territories available throughout the country. Healthcare experience is not needed, just business and preferably management.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.