Planet Fitness

4.9
301 reviews

About

Fitness Center
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1879 E Sangamon Ave, Springfield, IL
62702, United States

Hours

Reviews

4.9
301 reviews
5 stars
287
4 stars
3
3 stars
1
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as very clean, with many customers highlighting the cleanliness of the facilities and locker rooms.

Friendly Staff

Customers frequently mention the staff's friendliness and helpfulness, with specific praise for employees like Devin, Brad, and Shelby.

Positive Atmosphere

Many reviews reflect a positive and welcoming atmosphere, making members feel comfortable and motivated to work out.

Customer Service

Overall, customer service is noted as excellent, with staff being attentive and responsive to member needs.

Equipment Availability

The gym is appreciated for having a wide selection of equipment and being well-maintained, ensuring that members can easily access what they need.
  • EE
    Emily Eckhardt
    Nov 16, 2025
    5.0
    Best people & Best Gym!! Ashley, Maddox, Devon & Tiffany are amazing Makes me smile to see them
  • BB
    Brian Blain
    Oct 27, 2025
    5.0
    Came in as a guest with another member. My first thought was I just wanted to walk right back out because it is normally a bad sign when an employee is talking bad about other employees and the customers to another group. This was all being done at the front desk. I over heard a guy in the group refer to the employee that was partaking in this as Carlos. The things this gentleman was saying definitely did not make me feel like this was a judgement freezone as well he was reading this group of people personal information from members profiles. This definitely does not make me want any of my information in the system. However I did decide to still rate 5 stars because for a gym that is opening 24 hours it was amazingly clean and well kept. I really considering a membership here but I could not see myself coming in here daily/nightly if this gentleman was at the counter especially with some of the cruel and unsafe things he was saying with the group about another employee…. Thank you.
  • TD
    Taylor Daniels
    Oct 27, 2025
    5.0
    First time here at this planet fitness. Went here with a friend who had a black card. I’m a member at PF west. Devin gave me a tour and made my first experience there so welcoming that I canceled my basic PF member at West and switched to North!
  • MT
    Mark Tilley
    Oct 27, 2025
    5.0
    I want to acknowledge what a great job manager Brad and his staff do at the Planet Fitness on Sagamon Ave. Everything is well maintained and always clean, especially the mens locker room floor! Its the best gym in central Illinois! Thank you!
  • JR
    Jill Rector
    Oct 24, 2025
    5.0
    I love the employees here!!! They’re always polite and super supportive. Whenever I have questions or need help, they have never failed to provide excellent costumer support! I’ve been to other Planet Fitness Gyms (here and in Louisville) and have always felt comfortable with no issues but the Planet Fitness here on Sangamon Ave has been even better than those! I come here almost 6 days a week after my fitness class across town that is also 6 days a week. I’m only able to do that because of the great atmosphere that the employees instill here. As I continue on my fitness journey, I will be coming here for sure! If you’ve left a bad review for whatever your reasoning, I very much doubt it to be valid.

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness regarding its members?

Planet Fitness believes every member has unique goals and routines, but they all share strength. They provide a welcoming Judgement Free Zone® to build strength at your own pace.

Where is Planet Fitness located in Springfield?

Planet Fitness is located at 1879 E Sangamon Ave, Springfield, IL 62702.