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LensCrafters

4.4
(166 reviews)

Business Details

(217) 793-1522

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2765 S Veterans Pkwy, Springfield, IL
62704-6402, United States

Hours

Reviews

4.4
166 reviews
5 stars
134
4 stars
5
3 stars
4
2 stars
4
1 star
19
  • AG
    Alyssa Garcia
    2 days ago
    1.0
    Overall I would not recommend this location This was the only place that could get me in same day as I was having problems with my contacts/vision and my usual eye doctor is in Chicago. One star as my exam was fine but was told I’d need an increase in prescription and new contacts lenses - my most recent exam was in October in Chicago and I hadn’t had any changes in 3 years. During my exam I made it well known I have a sensitivity/previous allergic reaction to certain brands and can only use Bausch and Lomb. The Dr. told me it’s a great brand and he would be keeping me on it. He even educated me on the prescription levels Bausch and lomb carries as I was concerned I would eventually max out and not be able to continue to use them. The first issue was when they couldn’t give me trials (didn’t have them in stock which is understandable) but then refused to order me trials as well. I placed my contact order to be mailed to me as I don’t live in Springfield and on the receipt it stated Bausch and Lomb with my prescription. Today I received my box of contacts and was given a different brand of two-weekly’s not monthly’s. I called the location to express my concerns and the woman over the phone was extremely unprofessional and unwilling to provide assistance. I was told “they don’t prescribe Bausch and Lomb and that I needed to go somewhere else”. She also stated if I wanted any kind of refund I would need to come in person with an unopened box to return. I would have never willingly placed an order for a different brand especially with how much I had to pay. Because of this I ended up calling the Bloomington location which was much more helpful and was told Lens crafters does provide Bausch and Lomb and they offered to let me return the contacts on my way to Chicago since I’ve lost the trust with this company and have no choice but to return to my previous provider.
  • DL
    David Lane
    2 days ago
    5.0
    Vickie was tremendous!! It was an absolute pleasure working with her and I will speak about my experience to my co-workers and friends!!!
  • TP
    Theresa Pope
    3 days ago
    1.0
    Hey canceled after noon appointments because of morning snow , but kept all morning appointments. I will not be back. How rude?! You people live in Midwest IL. You know the weather changes constantly this time of year. I took the day off lost wages and my and others appointments was canceled! Why not morning appointments as well. If it was so bad today why did you not close your store.
  • 00
    0_o 0_o
    Mar 10, 2026
    5.0
    Vickie picked out the perfect pair for my round face if it wasnt for her I would b looking like robo cop!!🤣🤣 Thanks for being patient, kind, and helping me out due to lack of insurance! Vickie thanks for being such an amazing person keep being you❤️!
  • RL
    Ray Lloyd
    Mar 4, 2026
    5.0
    Went in today for prescription sun glasses. The staff greeted me at the door, listed to what I wanted, showed me a selection of frames based on my description, I quickly found the frames I wanted, and we ordered the lenses. In and out in 30 minutes. Great people

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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