Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
150 reviews
5 stars
123
4 stars
5
3 stars
4
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Doctor Experience
Dr. Atkins received numerous positive mentions for his thoroughness, kindness, and professionalism during eye exams.
Appointment Issues
Several customers reported problems with scheduling appointments, including miscommunication and lack of follow-up.
Product Quality
While some customers were satisfied with their glasses, others experienced issues with fitting and quality, leading to dissatisfaction.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported poor service and unprofessional behavior.
- ACAmber ConnerNov 7, 20255.0The nicest people and the best experience I’ve had. Thank you guys!
- JBJim BlackOct 11, 20255.0I’ve been going here 20+ years. They NEVER cease to amaze me at how easy they are to work with. Their professionalism is unmatched. Just today, I walked in pff the street for an adjustment to my glasses. The woman was friendly, courteous, and fixed my problem in record time. Do yourself a favor. Choose Springfield Lens Crafters! .
- AHAmanda HeinemannOct 6, 20255.0The whole staff are very friendly, and knowledgable. I would suggest them to anyone for a great experience.
- DNDanielle nicoleOct 6, 20255.0Absolutely the best care and thoughtful staff and would recommend to anyone
- RRRachel Ann (Rezzy)Oct 4, 20251.0I called to schedule an eye exam over the phone, and when the day of the exam came, they said they had no record of my appointment.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions with options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule my eye exam online at LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' website using their dedicated scheduling link.
What are the LensCrafters store hours?
LensCrafters is open Monday to Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is LensCrafters located?
LensCrafters is located at 2765 S Veterans Pkwy, White Oaks Plaza, Springfield, IL 62704-6402, USA.
Which nearby optometry clinics can I visit near LensCrafters?
Near LensCrafters, you can find optometry services at Doctors of Optometry - White Oaks Plaza and Dr. Brian Atkins & Associates, which offer comprehensive eye care and consultations.
What other shopping options are available near LensCrafters in White Oaks Plaza?
Nearby shopping options include T.J. Maxx, Five Below, Big Lots, Charming Charlie, Bath & Body Works, and OshKosh B'Gosh, offering a variety of clothing, crafts, and beauty supplies.
Are there beauty and salon services near LensCrafters?
Yes, beauty and salon services near LensCrafters include Great Clips and Charlotte Tilbury, providing hair styling and cosmetic supplies within White Oaks Plaza.
What payment methods are accepted at LensCrafters?
LensCrafters accepts multiple payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.