KEDPLASMA Springfield

4.0
137 reviews

About

Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

Location

KEDPLASMA Springfield
534 N Grand Ave W, SPRINGFIELD, IL
62702, United States

Hours

Reviews

4.0
137 reviews
5 stars
92
4 stars
9
3 stars
4
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, customers praised the staff for being friendly, courteous, and professional, with many specific mentions of individual employees who provided excellent service.

Cleanliness

The facility is frequently noted as clean and well-maintained, contributing to a positive experience for donors.

Wait Times

Many reviews highlighted long wait times, particularly during busy periods, with some donors expressing frustration over the understaffing and inefficiencies.

Management Issues

There are concerns regarding management and staffing practices, with some reviews mentioning a lack of professionalism and poor handling of donor issues.

Customer Experience

While many donors had positive experiences, there were notable complaints about inconsistent service and communication, particularly regarding donor eligibility and compensation.
  • JH
    Joanne Hofmann
    2 days ago
    5.0
    Kedplasma Cinnaminson is my favorite plasma donation center. It's very clean, a very friendly staff.
  • BS
    Brian Schmidbauer
    Nov 13, 2025
    5.0
    You have a wonderful crew here. They are always focused on the donor. Any questions they will answer to the best of their ability and suggest what to do to make your donor experience better.
  • JS
    Justin Luk (Sidermouse)
    Nov 4, 2025
    5.0
    Very good place to donate. After donating a while the atmosphere here can get hectic but for the overall it's a very nice place to donate. The staff helps and will explain if you have any questions.
  • CM
    Cameca Mills
    Nov 1, 2025
    5.0
    I love Ked Plasma. It's the only Plasma it's the only Plasma center in town that I will go to. I love the people and they are all very professional and friendly. They also make me feel comfortable. Best manager Whitney
  • JL
    Jasir Lipscomb
    Oct 29, 2025
    5.0
    KEDPLASMA is good place to donate plasma because you can have and gain benefits from them. You can earn points to get what ever they have. You can earn extra money just in case you need it. The salary is decent , the more you donate, the more you earn money and points you can get. The doctors are very nice and you can be cool with them too.

Frequently Asked Questions About KEDPLASMA Springfield

What is the primary service offered by KEDPLASMA Springfield?

KEDPLASMA Springfield specializes in plasma donation to collect high-quality plasma for life-saving therapies.

Where is KEDPLASMA Springfield located?

It is located at 534 N Grand Ave W, Springfield, IL 62702, USA.