Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
220 reviews
5 stars
199
4 stars3
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their patience and willingness to assist without being pushy.
Product Selection
The store offers a great variety of stylish frames at reasonable prices, with many customers expressing satisfaction with their purchases.
Eye Exam Experience
The eye exams were described as thorough and informative, with optometrists taking the time to explain procedures and options clearly.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to order delays and staff interactions that detracted from the overall satisfaction.
- KGKaytey GraneyDec 31, 20255.0Went for eye exams for me and my husband with two young kids in tow. Entire staff was so helpful and made the process so easy. Always love my glasses from warby Parker but the service was also fantastic
- KJKaren JonesDec 30, 20255.0Excellent selection and service
- BCBrendan CorreaDec 29, 20255.0I do not normally leave reviews. However, I had a great experience with Warby Parker this weekend and would recommend this company to others. Essentially, I hand an issue with one of my gift cards which me and the staff discussed and reviewed in the store... Once they determined that they could not fix the original issue they comped my glasses and my exam. This started as a stressful day and their team made sure I walked out of the store happy. Well done putting the customer first Warby Parker! This will bring me, my friends and family back!!
- DBDan BeckerDec 21, 20255.0The service was friendly. The frames are cool.
- VBVera BraesekeDec 18, 20255.0Everyone was helpful and friendly. The eye doctor took time to explain what she was doing and answered all of my questions. There was never any pressure to make a purchase or do my exam.
Frequently Asked Questions About Warby Parker Old Orchard
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Old Orchard offer?
Warby Parker Old Orchard offers high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, eye exams, and various frame styles including acetate, wire, metal, and more.
What are the store hours for Warby Parker Old Orchard?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Old Orchard for an eye exam or to purchase prescription eyewear?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring a digital or physical copy of your current prescription. Bring your FSA or HSA card if you plan to use it for payment.
Does Warby Parker Old Orchard accept vision insurance?
They are in-network with several major insurance carriers and facilitate using out-of-network benefits, with coverage varying by location and plan.
Can I get measurements and adjustments for my glasses at Warby Parker Old Orchard?
Yes, they provide optical measurements and offer complimentary adjustments for life. An optician is available to ensure a perfect fit.
What is Warby Parker Old Orchard's return and exchange policy?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories, including contact lenses if unopened and within 30 days of purchase.
Does Warby Parker Old Orchard sell gift cards?
Yes, physical gift cards are available online or in-store, and e-gift cards can be purchased for immediate use.
What nearby places can I visit around Warby Parker Old Orchard?
Nearby places include TravisMathew Apparel and BOSS Store for clothing, CMX Stone Sports Bar and Bar Siena for dining, and Old Orchard Regal Movie Theater for entertainment, all conveniently located within Old Orchard Center.
How can nearby locations enhance my visit to Warby Parker Old Orchard?
You can shop for apparel at stores like Abercrombie & Fitch and lululemon before or after your visit, enjoy dining options such as CMX Old Orchard Market or Marketplace Cafe, or catch a movie at Old Orchard Regal Movie Theater for a complete outing.
Are there nearby transit or convenient services to help me get to Warby Parker Old Orchard?
While specific transit stations aren't listed, Warby Parker Old Orchard is located within the Old Orchard Center among many retail and dining options like Apple Old Orchard and Tesla Motors, making it easy to plan a visit combined with shopping or dining.